Hybrid Customer Account Advisor: Growth & Communication

First Response Finance Limited; Leigh; Hybrid; GBP 27,000 - 37,000; Full time

Job summary

A leading vehicle finance company in the UK is seeking a proactive Customer Service Representative to handle inbound and outbound calls related to customer accounts. The ideal candidate will be a team player, resilient, and capable of making informed decisions about finance agreements. Salary starts at £27,955, moving to £36,261 after three years, with a hybrid working model. Join a company that values employee happiness and work-life balance.

Benefits

Annual company bonus scheme

Hybrid working arrangement

Employee wellness programs

Qualifications

• Must have the permanent right to work in the UK.
• Ability to understand customer financial situations and complex finance agreements.
• Experience in communication and decision-making.

Responsibilities

• Take inbound and make outbound calls for customer accounts.
• Explain payment plans clearly to customers.
• Make sound financial decisions for good customer outcomes.

Skills

Team Player

Proactive

Resilient

Great Communication

Job description

A leading vehicle finance company in the UK is seeking a proactive Customer Service Representative to handle inbound and outbound calls related to customer accounts. The ideal candidate will be a team player, resilient, and capable of making informed decisions about finance agreements. Salary starts at £27,955, moving to £36,261 after three years, with a hybrid working model. Join a company that values employee happiness and work-life balance.