Hybrid Claims Handler – Customer‑Centric Incident Support

FMG; Huddersfield; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A leading independent provider of fleet incident management in Huddersfield is seeking a Claims Handler. In this hybrid role, you'll interact with brokers, insurers, and customers, managing the claims lifecycle and enhancing customer service. They offer a competitive salary starting at £23,874.98, up to £3,800 in bonuses, and outstanding benefits including a pension, life assurance, and wellbeing services. Join a company that values collaboration and career development.

Benefits

Quarterly Bonus

Pension

Life Assurance

Retail & Company discounts

Annual Leave of 24 days

Training and professional development

Qualifications

• Experience in motor insurance claims is beneficial but not essential.
• Confident with computer software systems.
• Strong determination and ambition to succeed.

Responsibilities

• Interact with Brokers, Insurers, and Customers daily.
• Manage the claim lifecycle while delivering exceptional customer service.
• Assess incident liability for repair management.

Skills

Customer service

Empathy

Team collaboration

Microsoft Office proficiency

Job description

A leading independent provider of fleet incident management in Huddersfield is seeking a Claims Handler. In this hybrid role, you'll interact with brokers, insurers, and customers, managing the claims lifecycle and enhancing customer service. They offer a competitive salary starting at £23,874.98, up to £3,800 in bonuses, and outstanding benefits including a pension, life assurance, and wellbeing services. Join a company that values collaboration and career development.