HVAC Controls Apprentice Technician – Learn & Build Systems

Thermo King Corp.; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading climate solutions company in Birmingham is looking for an HVAC Controls Apprentice Technician. This role involves providing exceptional customer service and technical support while studying towards NVQ levels 2 and 3 in Refrigeration and Air Conditioning. Responsibilities include performing maintenance, diagnosing issues, and fostering strong customer relationships. The position offers a competitive salary and comprehensive training programs as part of a structured learning pathway that will lead to a qualification.

Benefits

Competitive salary and benefits

Company van

Structured induction plan

Qualifications

• Knowledge of customer service principles.
• Able to learn and diagnose system issues during service.
• F-Gas certification is necessary for apprentices.

Responsibilities

• Attend customer sites for Planned Preventative Maintenance and breakdowns.
• Build relationships with customers as a trusted contact.
• Complete reports on invoiced work orders and analyze data.

Skills

Knowledge of manufacturing industry

People and communication skills

Analytical thinking and problem-solving

Proficient in Microsoft Office Suite

Education

Studying towards NVQ level 2 and 3

Tools

Diagnostic software

Apps

Job description

A leading climate solutions company in Birmingham is looking for an HVAC Controls Apprentice Technician. This role involves providing exceptional customer service and technical support while studying towards NVQ levels 2 and 3 in Refrigeration and Air Conditioning. Responsibilities include performing maintenance, diagnosing issues, and fostering strong customer relationships. The position offers a competitive salary and comprehensive training programs as part of a structured learning pathway that will lead to a qualification.