HR Operations & Case Management Specialist

MUFG Bank, Ltd; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading global financial institution is seeking an HR Central Services Administrator in Greater London. This full-time role involves providing HR support, maintaining HR systems, and ensuring compliance with employment legislation. Candidates should have proven HR experience and familiarity with Workday. Responsibilities include coaching staff, managing casework, and ensuring data integrity. The role also emphasizes strong communication skills and a proactive approach to HR operations management.

Qualifications

• Experience in HR Operations or Shared Services environment.
• Broad HR knowledge and understanding of working practices.
• Ability to communicate effectively while maintaining confidentiality.

Responsibilities

• Provide tier 2 support to employees and stakeholders.
• Coach managers and employees on self-service tools.
• Oversee data entry and maintenance in HR systems.

Skills

HR Operations experience

Knowledge of employment legislation

Workday proficiency

Client-centric approach

Effective communication

Education

Level 5 CIPD

Professional HR/business certification

Tools

Workday

Microsoft Office

Job description

A leading global financial institution is seeking an HR Central Services Administrator in Greater London. This full-time role involves providing HR support, maintaining HR systems, and ensuring compliance with employment legislation. Candidates should have proven HR experience and familiarity with Workday. Responsibilities include coaching staff, managing casework, and ensuring data integrity. The role also emphasizes strong communication skills and a proactive approach to HR operations management.