HR Advisor

Andron Contract Services Limited; Basildon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A facilities management company in Basildon is seeking an HR Advisor to provide onsite support across multiple locations. The ideal candidate will have proven experience in HR, manage employee relations effectively, and support recruitment processes. This role requires excellent interpersonal skills and a professional demeanor. The position is full-time and comes with opportunities to contribute to a positive employee experience.

Qualifications

• Experience in generalist HR role, ideally multi-site.
• Ability to manage employee relations independently.
• Professional and approachable with excellent communication skills.

Responsibilities

• Provide onsite HR advice to managers.
• Manage employee relations casework at site level.
• Support recruitment and onboarding processes.

Skills

Employee relations

HR processes

Interpersonal skills

Microsoft Office

Attention to detail

Written communication

Verbal communication

Education

Proven experience in HR

Tools

HR systems

Job description

Overview

Are you looking for a step up within Facilities Management or a new challenge? Andron FM could be for you!

This is an operational HR role providing dedicated, onsite support primarily focused on one client site based in Dunton with wider responsibility for linked sites and locations. The role supports regional HR delivery, ensuring consistent coverage across multiple sites and working closely with the wider HR team.

The HR Advisor will deliver proactive, high-quality HR support, acting as the first point of contact for line managers and employee-related matters. The role ensures the consistent application of policy, timely and professional resolution of people matters and a strong, visible HR presence on site.

Working in partnership with the operational management team, the HR Advisor will support the effective handling of employee matters while acting as a role model for our values and professional standards. They are expected to lead by example, maintaining a professional and approachable tone in all interactions and building trust through fairness, consistency and credibility. The HR Advisor will contribute to a positive and consistent employee experience across all supported sites.

This is a 12-month fixed-term position and may be considered on a part-time basis (minimum 30 hours per week).

Key Responsibilities

• Provide onsite HR advice and support to managers and supervisors on a wide range of employment matters.
• Take ownership of Employee Relations casework at site level, including informal concerns, absence issues, investigations, disciplinary and grievance processes.
• Support and guide line managers with managing attendance, including return-to-work interviews, trigger point reviews and formal absence processes.
• Monitor absence trends and manage long-term sickness cases.
• Support with recruitment and resourcing needs, including coordination of recruitment, screening and onboarding.
• Manage all new starter and leaver processes on site, ensuring accurate documentation and system updates.
• Maintain employee records and ensure personnel files and HR systems are up to date and accurate.
• Ensure accurate and timely communication with Payroll for all employee-related changes.
• Promote a positive employee experience and a strong, visible HR presence on site.
• Support and maintain a constructive working relationship with the recognised union and local shop stewards, contributing to the resolution of employee matters in a fair and collaborative manner.
• Attend and contribute to meetings as required to ensure effective communication between management and union representatives, supporting the fair application of the union agreement and the resolution of workplace matters in a collaborative and professional manner.
• Collaborate with the wider HR team to ensure consistency of approach across regions.
• Provide HR support to wider regions where required.
• Support the delivery of HR projects and wider people initiatives as required.
• Ensure ongoing compliance with HR policies, procedures and legislative requirements across all activity.

Person Specification

• Proven experience in a generalist HR role, ideally in a multi-site or operational setting.
• Confident managing employee relations matters independently including investigations, absence, disciplinary and grievance cases.
• Strong understanding of core HR processes, employment legislation and best practice.
• Professional and approachable with excellent interpersonal skills and the ability to build trust and credibility with managers, employees and union representatives.
• A visible and confident presence, able to influence tone, standards and behaviour on site.
• Excellent written and verbal communication skills, with the ability to convey information clearly and supportively.
• Resilient and solutions focused, with the ability to remain calm and professional in challenging situations.
• Highly organised, with strong attention to detail and the ability to manage multiple priorities.
• Comfortable working independently while remaining closely connected to the wider HR team.
• Proficient in Microsoft Office and confident using HR systems for reporting and managing employee data.
• Committed to delivering a positive employee experience while ensuring consistency and compliance.

About Us

As a family-owned company, we deliver expert facilities management services across the real estate, banking, public, retail, and manufacturing & distribution sectors. From a small carpet cleaning business in 1980, we have grown over the years to become an industry-leading facilities management company, with a team of 2500 employees providing our services to over 900 client sites across the UK.

Our employees are at the heart of our operations and are based across the UK whilst our regional offices are in Aberdeen, Cumbernauld, Warrington and London.

Our culture is massively influenced by our commitment to sustainability, and we’re dedicated to positively impacting people, communities and the planet through sustainable and ethical services.

Our People – We’re committed to promoting our employee wellbeing.

Our Communities – How we make a difference, a positive difference.

Our Planet – How we reduce our impact on it.

Selection Process

We are an equal opportunities employer, welcoming talent from all backgrounds. Our diverse workforce of 2,500 people represents 65 nationalities, fostering a culture that celebrates differences.

As a Disability Confident Leader, we support disabled candidates with adjustments throughout the recruitment process. As Gold Award Holders of Armed Forces ERS, we also welcome applications from the Armed Forces community, recognizing the valuable skills and experience they bring.

For any support or adjustments required, please contact [e-mail].

Employment type: Full-time; Seniority level: Mid-Senior level; Job function: Human Resources; Industries: Facilities Services.