Housing Officer (Full Time)(Temporary) - REN13668

Ktpws; Scotland; On-site; GBP 32,000 - 35,000; Full time

Job summary

A public housing authority in Scotland is seeking a Housing Officer on a temporary basis. The role involves ensuring a high-quality, customer-focused estate management service, handling rent arrears recovery, and conducting tenant interviews. Candidates should possess housing experience, excellent communication skills, and a relevant qualification. The position requires working flexible hours, and a Disclosure Scotland check will be necessary if successful. Salary is between £32,338 and £34,127 per year.

Qualifications

• Experience in dealing with the public in their own home or in an interview situation.
• Ability to write letters and reports effectively.
• Knowledge of Housing (Scotland) Act and Housing Benefit Regulations.

Responsibilities

• Ensure a high-quality, customer-focused Estate Management Service.
• Carry out rent arrears recovery and early intervention activities.
• Conduct interviews with tenants both at their home and the office.

Skills

Housing experience

Estate management

Debt recovery

Effective verbal communication

Effective written communication

Education

National certificate level qualification in Housing, Business Studies or equivalent

Job description

# Housing Officer (Full Time)(Temporary)Ref no:: REN13668Published:: 08/01/2026Closes:: 22/01/2026Location:: Johnstone Town Hall, 25 Church Street, Johnstone, PA5 8EESalary:: £32,338 - £34,127 per yearContract Type:: TemporaryPosition Type:: Full TimeHours:: 35 hours per week## AdvertYou will ensure a high quality, customer focused Estate Management Service within the neighbourhood, ensuring effective customer liaison and promotion of tenant participation and that all housing management functions are carried out in accordance with Council policy and procedures. A key aspect will be to ensure that all rent arrears recovery and early intervention activities are carried out in accordance with policies and procedures to minimise any debt owed. Duties include ensuring that the environment in your designated area is well maintained and kept clean and tidy. You will also highlight any unresolved local problems with other service providers and take appropriate action in conjunction with Local Housing Services Co-ordinator, visit tenants in their own home and conduct interviews with tenants at the office.It is essential you have housing experience including estate management and debt recovery; dealing with the public in their own home or in an interview situation; experience of letter and report writing; have effective verbal and written communication skills with the ability to use your own initiative. You must have knowledge of Housing (Scotland) Act, Housing Benefit Regulations and Tenants Rights Act and must be willing to work out of hours evenings and weekends, as and when required.A national certificate level qualification in Housing, Business Studies or equivalent is desirable as is a full current driving licence.Please note that this post is temporary, subject to business needs and funding for 12 months or until the requirement for the post ceases, whichever date is the earlier.If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit .## Job Attachments* Share this job posting via Email### Advertisement