Housing Officer

Developing Health and Independence; Bristol, Kingswood; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading social inclusion charity in the UK is seeking a full-time Housing Officer to join their Home Turf Lettings Team. The role involves managing tenancies, providing support to tenants, and delivering an exceptional service. Ideal candidates will have a background in property or housing management, be compassionate, and possess strong organisational skills. The position offers various training opportunities along with up to 31 days paid leave, a company pension scheme, and further employee benefits.

Benefits

Up to 31 days paid leave

Employee Assistance Programme

Cycle Scheme

Company pension scheme (contribution 7%)

Charity Worker Discounts

Qualifications

• Background in property or housing management is essential.
• Knowledge of taking housing cases through the court system is preferred.
• Strong organisational and problem-solving skills are crucial.

Responsibilities

• Manage a portfolio of tenancies and properties.
• Provide professional lettings and property management services.
• Support tenants in housing need, including those at risk of homelessness.

Skills

Property management

Housing case knowledge

Organisational skills

Problem solving

Compassionate support

Job description

Location: Kingswood (covering Bristol and Gloucestershire)

Contract Type: Permanent

Additional information: DHI offers up to 31 days paid leave (service related) in addition to statutory holidays. As an employee you will have access to our Employee Assistance Programme, Cycle Scheme, company pension scheme (contribution 7%) and Blue Light Card.

The Role

DHI is currently recruiting full time Housing Officers to join our Home Turf Lettings Team and manage a portfolio of tenancies and properties.

Home Turf Lettings is an award-winning not-for-profit social enterprise that specialises in letting private rented accommodation to tenants on low incomes and in housing need, including those who have been homeless or are threatened with homelessness.

Working across the South Gloucestershire, Bristol and Bath & North East Somerset areas, Home Turf Lettings provides landlords with a comprehensive and professional lettings and property management service.

You will be joining an experienced team of property and housing management professionals that work hard to support each other, and to deliver an exceptional service to our tenants and landlords

A Driving licence with access to a vehicle and the willingness to use it for work travel is essential.

About You

You will have a background in property or housing management, ideally with knowledge of taking housing cases through the court system. You will be resilient, compassionate and supportive, with good organisational and problem solving skills. If this is you and you would like to work for an award winning social inclusion charity, then we would love to hear from you.

Our Values

How we do things is as important as what we do and our values inform our whole approach to our work and staff. Our values are:

Stimulation, self- direction, flexibility and zest for life.

What We Offer

We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing.

As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related) , company pension scheme and Charity Worker Discounts.

Next Steps

If you’d like to know more about the role contact Mark Lake ([e-mail] ) to arrange an informal discussion. Or to apply please follow the link below:

How to Apply

To apply for this role please provide a CV and covering letter and send to [e-mail] by midday, Monday 19th January.

All applicants are required to submit a covering letter that should address the following questions in no more than 1000 words maximum. Your covering letter should:

• State how you meet the requirements within the Person Specification
• What do our core values mean to you in relation to this role?

We strongly encourage you to complete our Equality & Diversity monitoring form to help us achieve a diverse workforce. The form does not form part of the selection process. Please also tell us where you saw the post advertised.