Housing Assistant

Tai Tarian Ltd; Neath; On-site; GBP 27,000 - 30,000; Full time

Job summary

A housing association in Wales is seeking a proactive Housing Assistant for a fixed-term role. The successful candidate will play a vital role in supporting lettings activities and communication with tenants, ensuring smooth property transitions. The role requires education to Level 2/HNC or equivalent experience and involves travel within the community. This position offers competitive salary starting at £27,332 per annum, with growth potential. Opportunities for career advancement in a values-led culture are also available.

Qualifications

• Ability to travel within the community to visit properties.
• Experience in customer service or housing assistance.
• Skilled in managing lettings activities.

Responsibilities

• Support lettings activities during the end-of-tenancy process.
• Communicate directly with tenants and their representatives.
• Assist Lettings Officers in fulfilling their responsibilities.

Skills

Proactive and organised

Effective communication

Team collaboration

Education

Educated to Level 2/HNC in a relevant subject or equivalent experience

Job description

Housing Assistant - 6 FTC

We’re looking for a proactive and organised Housing Assistant to join our team.

1x Fixed-term position for up to 6months, available with a competitive pay and benefits package, including a starting salary of £27,332 per annum, rising to £29,805 per annum after key competencies of the role are met.

Reporting to the Housing Team Leader, this position plays a key role in supporting lettings activities, particularly during the end-of-tenancy process. The role involves direct communication with tenants and their representatives to ensure smooth transitions.

It also provides vital assistance to Lettings Officers in fulfilling their responsibilities. A willingness and ability to travel within the community to visit properties is essential.

To be successful in the role of Housing Assistant our new team member will be educated to Level 2/HNC in a relevant subject or equivalent experience.

Please see attached Housing Assistant role profile for the full job description and person specification.

Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.

Find out more about us in our Candidate Pack, get a feel for what’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application.

As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.

If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for please click apply.

Closing date: 29th January 2026.

Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.