Housekeeping Team Member NEW Runnymede

Warner Leisure Hotels; Borough of Runnymede; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality group is seeking a Housekeeping Team Member to join their team at the Runnymede on Thames. You will play a key role in ensuring guests enjoy a high-quality stay with clean and well-kept rooms. Ideal candidates are people-oriented, eager to learn about customer service, and supportive of their colleagues. This position offers opportunities for career development and inclusion in a diverse team. Join us and make a difference in our guests' experiences.

Benefits

Free use of gym and leisure facilities

60% discount on food onsite

Career development opportunities

20% discount for family & friends

Qualifications

• A people person who puts the guest journey at the heart of everything.
• Willing to learn and improve knowledge on customer service.
• Cares about the team and supports wherever needed.

Responsibilities

• Ensure high-quality stay in perfectly kept rooms.
• Develop great service within the housekeeping department.
• Support the smooth running of the guest journey.

Skills

Customer service

Teamwork

Communication

Job description

Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.

Hourly rate: Up to £12.21 per hour dependent on age

We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels.

The benefits of working with us.

• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]