Housekeeping Manager

Darwin Escapes group; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday provider is seeking a Housekeeping Manager in Poole, Dorset. Responsibilities include managing a small housekeeping team, maintaining cleanliness standards, and staff training. Ideal candidates should possess customer service skills and prior experience in a similar role. This full-time position offers a dynamic work environment with various employee benefits.

Benefits

Competitive rate of pay

Enhanced holiday entitlement

Discounted staff breaks

Free use of resort facilities

Food discount

Discounts on spa treatments

Introduce a friend recruitment bonus

Company employee sick pay

Compassionate leave pay

Employee Assistance Programme

Free access to Darwin Academy training programme

Cycle to work scheme

MediCash cash plan

Qualifications

• Previous experience in a similar role.
• Excellent customer service and strong communication skills.
• Driving licence and the ability to drive is an advantage.

Responsibilities

• Lead a small team to achieve the highest standards in their work.
• Maintain the cleanliness and presentation of all rental fleet and company premises.
• Complete staff rosters taking into account demand and holidays.
• Issue training and re‑training as required.
• Check inventories and replenish as required.
• Complete laundry services as necessary.
• Report lost and found property.

Skills

Customer service

Communication

Job description

Housekeeping Manager – Darwin Escapes

Location: Wareham Forest Lodge Retreat, Poole, Dorset

Position type: Permanent, Full‑time (40 hours across 5 variable days, including weekends and bank holidays).

About The Role

This role leads a small housekeeping team to maintain the highest standards of cleanliness and presentation across all rental fleet and company premises. Key duties include staff rota management, training, inventory control, laundry services, and reporting of lost and found property.

Responsibilities

• Lead a small team to achieve the highest standards in their work.
• Maintain the cleanliness and presentation of all rental fleet and company premises to the highest standard.
• Complete staff rosters taking into account strict budgetary control, demand and holidays.
• Issue training and re‑training as required.
• Check inventories and replenish as required.
• Ensure high standards and good practice throughout the Housekeeping team.
• Complete laundry services as necessary.
• Report lost and found property.

Requirements

• Previous experience in a similar role.
• Excellent customer service and strong communication skills.
• Driving licence and the ability to drive is an advantage for easy commute.

Benefits

• Competitive rate of pay.
• Enhanced holiday entitlement (with cash‑in option).
• Discounted staff breaks at Darwin Escapes resort facilities.
• Free use of resort facilities (gyms, swimming pools).
• Food discount across all resorts.
• Discounts on spa treatments.
• Introduce a friend recruitment bonus.
• Company employee sick pay.
• Compassionate leave pay.
• Employee Assistance Programme.
• Free access to Darwin Academy training programme.
• Cycle to work scheme.
• MediCash cash plan.

Why Work For Us

Darwin Escapes is a leading holiday provider with 26 destinations across the UK, offering a dynamic and supportive environment for staff to grow and thrive.

Closing Date

Sunday 1st February, 2026

Contract Type

Full‑time

Salary

Based on experience