Housekeeping

Imperial London Hotels Limited; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A family-run hotel group in Greater London is looking for a committed Housekeeping Supervisor to ensure cleanliness and supervise the housekeeping team. Responsibilities include conducting inspections, assigning tasks, and maintaining orderly spaces. The ideal candidate should have a minimum of 1 year in a similar role, strong attention to detail, and excellent organisational skills. The company focuses on career advancement and offers extensive benefits, making it an exciting workplace.

Benefits

28 days holiday increasing to 33

ILH Training Academy access

Discounted dry‑cleaning services

Access to local discounts

Employee Assistance Programme

Season Ticket Loan option

Qualifications

• Minimum 1 year experience as a Housekeeping Supervisor in Hotel Industry.
• Exceptional attention to detail with ability to inspect rooms.
• Strong time management and organisational skills for task prioritisation.
• Flexible schedule for early mornings, evenings, and weekends.
• Physical ability for lifting up to 30lbs and standing for shifts.

Responsibilities

• Conduct spot checks of rooms and assign daily cleaning duties.
• Ensure public areas and storerooms are clean and ordered.
• Supervise housekeeping team operations for guest satisfaction.

Skills

Attention to detail

Time management

Organisational skills

Teamwork

Flexibility

Tools

Know Cross

OPERA (PMS System)

Job description

40 Hours (5 Days out of 7 days weekly rota)

Do you take pride in cleaning and creating spotless spaces?

Are you detail-oriented, organised, and enjoy working in a team?

Do you thrive in a fast-paced environment?

If so, we’d love to hear from you!

We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and memorable stay. Your responsibilities will include conducting spot checks of rooms, supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas, ensuring they are well-maintained, as well as organising and maintaining orderly storerooms and trolleys.

Why Join Us?

With your already-gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available from Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development.

Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.

Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, the President Hotel offers an exciting workplace in the very centre of London. With 523 rooms, a lively on-site restaurant and bar, and the unforgettable Faulty Towers Dining Experience, it’s a hub of energy, entertainment, and charm.

What we’re looking for:

• 1 Year experience as a Housekeeping Supervisor in the Hotel Industry, preferably with experience in supervising large-scale housekeeping operations.
• Exceptional attention to detail with a proven ability to thoroughly inspect and ensure that rooms meet high standards of cleanliness.
• Strong time management and organisational skills to prioritise tasks and ensure timely completion of housekeeping duties, especially during high-occupancy periods.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.

Desirable (Not Required but a Plus):

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning & bed‑making techniques and materials.
• Proficiency in Know Cross & OPERA (PMS System)

What you'll get in return:

• 28 days holiday, increasing with length of service up to 33 days (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study scheme
• Access to Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning. Discounted dry‑cleaning on personal items.
• Access to an interest‑free Season Ticket Loan or Travelcard Loan
• Team member flat rate discount & 50% discount to friends and family at any of our hotels
• 50% discount at ILH’s nine food and beverage outlets
• Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage
• Access to an employee funded Health Cash Plan
• Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets
• Access to Early Pay – instantly access a portion of the pay you’ve already earned
• Access to shopping discounts across several high‑street brands and online retailers
• Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology
• Access to mental health first aiders support & well-being support
• Access to our Employee Assistance Programme by Hospitality Action
• You can explore additional benefits here.

About Us:

With a 185-year legacy, our company combines the stability of a long‑standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, a family‑run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!