HOUSEKEEPER

Bolton Valley; Bolton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular resort in Bolton is hiring Housekeepers for full-time and part-time positions. Responsibilities include maintaining clean and sanitary environments for guests, adhering to cleaning standards, and reporting necessary repairs. This entry-level job requires dependability, strong communication skills, and the ability to work both independently and in teams. Applicants should be prepared for physically demanding tasks.

Qualifications

• Entry level position.
• Ability to effectively communicate with customers and co-workers.
• Good understanding of guest expectations.

Responsibilities

• Maintain property cleanliness in rooms and common areas.
• Adhere to cleaning standards and comply with safety regulations.
• Participate in weekly training on cleaning procedures.
• Report repairs needed in rooms or common areas.

Skills

Dependable and willing to work

Ability to work individually and as part of a team

Attention to detail

Organizational skills

Job description

Overview

Job Title: Housekeeper
Department: Lodging
Reports To: Housekeeping Manager
Position Status: Full Time or Part Time, Seasonal or Year-Round
Date: Summer 2025
FLSA Status: Non-Exempt - $18/hour

Job Summary

Join our housekeeping team! Both full-time and part-time positions are available. The Housekeeper is responsible for providing clean and comfortable surroundings for resort guests.

Essential Skills

• Arrive on time as scheduled for all shifts - dependable and willing to work; flexible schedule including weekdays, weekends, and holidays when needed.
• Able to work both individually and as part of a team.
• Attention to detail and strong organizational skills.
• Be on your feet and perform physically demanding tasks for the duration of the shift.

Essential Functions

• Maintain the property in a clean, orderly and sanitary way through cleaning and caring for all rooms and common areas as assigned.
• Adhere to property procedures and guest room/ suite cleaning standards; comply with safety regulations in handling cleaning solvents and chemicals.
• Participate in weekly training to ensure adherence to cleaning standards.
• Report needed repairs of rooms or common areas to the Housekeeping Manager.
• Transport trash and waste to disposal area; move and arrange furniture, turn mattresses, hang draperies, dust blinds, and polish metalwork to ready facilities for occupancy.
• Deliver items to guest rooms on request.
• Keep all workspaces clean and stocked; conduct common area cleaning duties.
• Assist with employee housing move-ins and move-outs; perform additional tasks as needed. Examples include making beds, doing cots, laundry, etc., with seasonal variation based on operational needs.

Note

All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.

Customer Service Expectations

Employee is expected to be courteous and professional in accordance with Bolton’s commitment to providing superior customer service.

Qualifications

Entry level

Required Knowledge and Skills

Ability to effectively communicate with customers and co-workers, and to read written instructions. A good understanding of guest expectations.

Physical and Mental Demands

Position involves lifting and carrying objects weighing up to 50 lbs, as well as pushing and pulling heavy objects. The majority of work time is spent standing, walking, bending, pushing and pulling. Some stress may result from dealing with difficult guests.

Work Environment

Most work is performed inside, but some outside shoveling of hotel room balconies is required. Riding in and/or driving a Bolton vehicle may be required to access condos for cleaning.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Function

• Management and Manufacturing

Industries

• Recreational Facilities