Housekeeper

Care England; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading care home provider in Birmingham is seeking a dedicated Housekeeper to maintain cleanliness and hygiene throughout the luxury care home. The role involves ensuring laundry and housekeeping services are up to standard, reporting any shortages, and assisting residents to feel comfortable. Ideal candidates have previous domestic experience, a commitment to customer care, and a flexible, reliable attitude. This role offers a competitive salary alongside excellent training and benefits in a supportive environment.

Benefits

Competitive salary and benefits package

28 days holiday inclusive of Bank Holidays

Performance bonus based on quality ratings

Workplace pension

Excellent training and career development

Employee Assistance Programme

Retail discounts and savings

Free on-site parking

Refer a Friend bonus

Qualifications

• Previous domestic experience in a similar care home setting.
• Flexible and reliable attitude.
• Committed to customer care and first-class service provision.
• Basic knowledge of Health and Safety COSHH regulations.
• Empathy and a desire to make a difference to the lives of our residents.
• Ability to multi-task, work under pressure and on own initiative.

Responsibilities

• Ensure the supply of clean laundry and housekeeping services.
• Maintain cleanliness in all areas of the care home.
• Handle laundry and linen with care.
• Assist residents and help them feel at ease.
• Report shortages of housekeeping supplies to the manager.
• Support caregivers and other staff in home operations.

Skills

Domestic experience

Customer care

Health and Safety knowledge

Empathy

Ability to multi-task

Reliability

Job description

Be all you can be with Hamberley

At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're seeking a Housekeeper to help us achieve our goals.

Joining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

Benefits

• A competitive salary and benefits package
• 28 days holiday inclusive of Bank Holidays (Pro-rated)
• Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
• Workplace pension for your future security
• A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
• Excellent training and career development opportunities
• Employee Assistance Programme, occupational health and wellbeing support services
• Everyday saving perks - Access to a wide range of retail discounts and savings
• Free on-site parking
• Rewarding connections - Refer a Friend bonus — earn up to £750 per successful referral because great people know great people.

What you’ll be doing

• To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms.
• Handling laundry and linen care with attention to residents’ personal belongings.
• Interacting with residents, offering assistance when needed to help them feel at ease.
• Maintaining housekeeping supplies, reporting any shortages to the manager.
• Working closely with caregivers and other staff to support the overall care plan and home operations.

About You

• Previous domestic experience in a similar care home setting
• Flexible and reliable attitude
• Committed to customer care and first-class service provision
• Basic knowledge of Health and Safety COSHH regulations
• Empathy and a desire to make a difference to the lives of our residents
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment

If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you’re interested in joining us at Hamberley, we encourage you to apply as soon as possible.

About Cofton Park Manor

Cofton Park Manor is a luxurious care home in Birmingham, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.

Be part of something special. Be part of Hamberley.