Household Claims Team Leader | Hybrid, Coaching & Growth

Ageas; Eastleigh; Hybrid; GBP 27,000 - 41,000; Full time

Job summary

A leading insurance company based in Eastleigh is seeking a Team Leader for Household Claims. In this role, you will coach and manage a team of claims handlers, ensuring effective claims management and high service standards. Ideal candidates will have strong leadership skills, effective communication abilities, and a solid educational background. The position offers flexible work arrangements and a wide range of benefits, including generous holiday policies and health support.

Benefits

Flexible working arrangements

Comprehensive health benefits

Annual bonus schemes

Pension plans

Generous holiday allowances

Qualifications

• Experience in performance management, training, and team development.
• Ability to manage multiple tasks and prioritize effectively.
• Background in Financial Services is desirable but not essential.

Responsibilities

• Plan and prioritize work for team members.
• Conduct regular reviews and coaching sessions.
• Lead the team by example and motivate individuals.
• Handle complex claims and provide guidance.

Skills

Leadership skills

Problem solving

Effective communication

Multi-tasking

Education

4 GCSE's grade C or above including Maths and English

Tools

Microsoft Word

Microsoft Excel

Job description

A leading insurance company based in Eastleigh is seeking a Team Leader for Household Claims. In this role, you will coach and manage a team of claims handlers, ensuring effective claims management and high service standards. Ideal candidates will have strong leadership skills, effective communication abilities, and a solid educational background. The position offers flexible work arrangements and a wide range of benefits, including generous holiday policies and health support.