House Manager

Exclusive Household Staff; Greater London; On-site; GBP 80,000; Full time

Job summary

A luxury household management firm in Central London is looking for an experienced House Manager to oversee property management and lead a household team. The role requires strong leadership skills, managing ongoing renovation projects, and maintaining high service standards. Candidates should have significant experience in high-end residential environments and a strong focus on discretion and organizational excellence. The position offers a competitive salary of circa £80,000 per annum with full-time hours.

Qualifications

• Minimum of 5 years’ experience in a comparable House Manager role.
• Proven ability to lead, mentor, and manage staff effectively.
• Experience of managing 40+ staff members preferred.
• Previous experience managing multiple properties is desirable.

Responsibilities

• Provide leadership and oversight to household staff.
• Manage and coordinate renovation projects.
• Recruit and supervise household staff.
• Develop and maintain operating procedures for household management.
• Support the service team with personal service to the client.

Skills

Staff management

Leadership

Organizational skills

Communication

Discretion

Job description

Central London , Salary circa £80,000 per annum

A prestigious client, with a luxury residence in Central London, is seeking an experienced and proven House Manager to oversee the day-to-day management of their properties, and lead and develop the household team.

The ideal candidate will have a strong background in both multi-property management and services, with demonstrated leadership capabilities and a proven track record of running luxury households to an exceptional standard.

This role will require the successful candidate to contribute to extensive renovations currently underway, ensuring seamless coordination between contractors, designers, and operations team while maintaining stability and continuity within the household.

Key Responsibilities

• Provide strong leadership, guidance, and oversight to household staff, fostering a professional, service-driven working environment.
• Manage and coordinate the ongoing renovation project, liaising with contractors and designers to ensure timely progress and quality outcomes.
• Recruit, train, and supervise household staff to ensure smooth daily operations and consistent service standards.
• Develop and maintain Standard Operating Procedures for all aspects of household management to ensure consistent and high-quality service.
• Support the service team when required, providing impeccable personal service to the client and guests.
• Oversee relationships with external vendors, suppliers, and service providers for maintenance, repairs, and other services.
• Maintain household inventories, monitor stock levels, and manage the household budgets, ensuring cost-effective use of resources.
• Ensure the property is always in a state of readiness.

Requirements

• Minimum of 5 years’ experience in a comparable House Manager role within a high-end residential or luxury environment.
• Proven ability to lead, mentor, and manage staff effectively, with a hands-on and solutions-focused leadership style.
• Priority - experience of managing 40+ staff members.
• Previous experience managing multiple properties, renovations, or refurbishment projects is highly desirable.
• Strong ability to implement and maintain SOPs.
• Excellent organisational skills with exceptional attention to detail.
• Discretion and the ability to maintain the highest level of confidentiality.

Location: Central London
Employment Type: Full-time, Live-out
Working Hours: 5 days on, 2 days off (with flexibility to work out-of-hours as needed)
Salary: Circa £80,000+
Start Date: ASAP