Hotel Receptionist: Warm Welcome & Guest Support

Peoplebank; East Midlands; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-regarded hospitality firm located in East Midlands is seeking a passionate Hotel Receptionist. You will be the first point of contact for guests, ensuring a warm welcome and assisting with queries to make their stay memorable. The role requires excellent communication skills, the ability to multitask effectively, and comfort with hotel reservation systems. This position offers an opportunity to contribute significantly to guest experiences and thrive in a supportive environment.

Benefits

Employee discounts on hotel rates

Shopping discounts

Free meals on duty

Free parking

Wellbeing support and resources

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to multitask and thrive in a fast-paced environment is crucial.
• Comfortable with hotel reservation systems and computer literate.
• Attention to detail and a positive, professional attitude are required.

Responsibilities

• Welcome guests warmly and ensure a seamless check-in process.
• Assist guests with queries or requests throughout their stay.
• Manage incoming calls and make reservations.

Skills

Excellent communication skills

Multitasking

Tech-savvy

Attention to detail

Job description

A well-regarded hospitality firm located in East Midlands is seeking a passionate Hotel Receptionist. You will be the first point of contact for guests, ensuring a warm welcome and assisting with queries to make their stay memorable. The role requires excellent communication skills, the ability to multitask effectively, and comfort with hotel reservation systems. This position offers an opportunity to contribute significantly to guest experiences and thrive in a supportive environment.