Hotel Manager — Lead Guest Service & Team Excellence

Whitbread PLC; Kenton; On-site; GBP 29,000 - 31,000; Full time

Job summary

A leading hotel group is seeking a Hotel Manager to lead the Premier Inn located in Harrow, UK. You'll be responsible for leading a passionate team to deliver exceptional guest satisfaction while managing daily operations and ensuring compliance with brand standards. Ideal candidates should have management experience in hospitality, strong leadership skills, and a commitment to safety and service excellence. Join us and enjoy a vibrant work culture with opportunities for professional growth.

Benefits

Performance-related company bonus

Pension Scheme

Share Save Scheme

25% off in restaurants and hotels

33 days annual leave

Discounts at shops and utilities

Qualifications

• Previous management experience in the hospitality industry.
• Strong leadership skills and a passion for customer service.
• Excellent communication and team management skills.
• Commitment to safety and high standards of service.

Responsibilities

• Lead and motivate the Front of House and Housekeeping teams.
• Manage daily operations including the bar and kitchen.
• Drive improvement and identify commercial opportunities.
• Ensure health and safety standards are upheld.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

A leading hotel group is seeking a Hotel Manager to lead the Premier Inn located in Harrow, UK. You'll be responsible for leading a passionate team to deliver exceptional guest satisfaction while managing daily operations and ensuring compliance with brand standards. Ideal candidates should have management experience in hospitality, strong leadership skills, and a commitment to safety and service excellence. Join us and enjoy a vibrant work culture with opportunities for professional growth.