Hotel Manager

Welcome Break Ltd; Winchester; On-site; GBP 30,000; Full time

Job summary

A leading UK service operator is seeking a Hotel Manager for their 42-room hotel in Winchester. This hands-on role involves managing hotel operations, leading a team in Reception, Housekeeping, and Maintenance to provide exceptional guest experiences and maximize profits. The ideal candidate has a proven history in hotel management and a passion for delivering outstanding customer service. Attractive benefits include bonuses, meal allowances, and career progression opportunities.

Benefits

Competitive salary plus bonus

£10 meal allowance per shift

30 days holiday increasing with service

Contributory pension after 3 months

Employee discounts up to 50%

Free on-site parking

Family healthcare plan

Generous discounts on hotel rooms

Qualifications

• Good track record in hotel management.
• Passion for customer service excellence.
• Ambitious with a desire for career advancement.

Responsibilities

• Lead and nurture the Reception, Housekeeping & Maintenance team.
• Maximize operational profit margins.
• Provide training and support to the team.

Skills

Exceptional customer service

Team management

Communication

Problem-solving

Business focus

Energy and enthusiasm

Job description

Winchester, Hampshire, SO21 1P, United Kingdom, SO21 1PP

Job ID: 127382

Team: Salary - Hotels (TMSAL)

Job Type: Permanent

Pay up to £30K pa plus bonus

Fantastic benefits & discounts, free parking & great career opportunities

Great head for business? Good with people? If you can stay cool under pressure, you could make it as Hotel Manager at Welcome Break.

This is a role for a hands‑on Hotel Manager who thrives to be immersed in the operations of their hotel.

Managing your 42‑room Hotel, you’ll lead & nurture the Reception, Housekeeping & Maintenance team to ensure they seamlessly work together to deliver a memorable experience for our guests whilst driving maximising operational profit margins.

In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles.

Make no mistake, the Hotel Manager role is demanding but if you the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.

A Welcome Break Hotel Manager would ideally:

• Have a good track record managing a team and delivering results in a hotel Front Office / Housekeeping role.
• Be passionate about delivering exceptional customer service.
• Be strongly business‑focused with a desire to succeed.
• Be an energetic people person who can inspire every member of your team.
• Be a good communicator, innovator, and problem solver.
• Have ambition to go far in their management career.

Key benefits for our Hotel Managers

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increase with service
• Contributory pension (after 3 months)
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Structured career path and bespoke training
• Free on‑site parking
• Family healthcare plan
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Hotel Manager role, applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.