Host

BOXPARK; Charlbury; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local pub & restaurant in Charlbury is looking for a Host to provide exceptional customer service in a dynamic environment. The role involves welcoming guests, assisting with seating, and ensuring a positive dining experience. Ideal candidates will have prior experience in hospitality, strong communication skills, and a friendly attitude. This position offers competitive pay of up to £20 per hour, including service charge, and provides an opportunity to thrive in a supportive team atmosphere.

Qualifications

• Ideally have previous experience as a Host or similar role within hospitality.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

Responsibilities

• Warmly welcome guests as they enter the restaurant and assist them promptly.
• Provide excellent customer service by addressing inquiries and offering menu information.
• Maintain a friendly and courteous demeanor while working in a fast-paced environment.
• Communicate effectively with the front of house team for a smooth dining experience.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

Overview

We are looking for an enthusiastic and customer focused Host to join our team at The Bull in Charlbury. The Bull in Charlbury is a local pub & restaurant with an amazing private dining room for regular events, a beautiful garden and 10 bedrooms on site. We serve British food and drinks in the heart of the Cotswolds, collaborating closely with local farmers and producers (even growing our own vegetables for the restaurant at our Market Garden at Breurn Farm, just 15 minutes away).

Since opening last summer, our team are super proud to have earned a spot in the Estrella Top 50 Gastropubs 2025 and gained recognition in the Michelin Guide 2025 along with having fantastic feedback from our guests and critics alike. You can find out more here.

If you love hospitality and are seeking an opportunity to thrive in a dynamic & supportive environment, we’d love to hear from you.

Responsibilities

• Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
• Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
• Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment. Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
• Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.

What you'll be earning

• Salary: Up to £20 per hour (£12.50 - £13.25 per hour + service charge)

What you'll be doing as a Host

• Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
• Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
• Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.

About you

• Ideally have previous experience as a Host or similar role within hospitality.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

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