Hospitality Manager - Leeds/Bradford - Full time - Salaried

McDonald's; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fast-food franchise in Leeds and Bradford is seeking a Hospitality Manager to lead the front of house experience across three restaurants. The role involves motivating teams, maintaining service standards, and engaging with the local community. Candidates should have management experience and a strong focus on customer service. A driving license and personal transport are required. Competitive salary of £25,000 - £30,000, with flexible working options available.

Benefits

Mileage expenses covered

Training and development

Flexible working options

Qualifications

• A minimum of 1 year experience managing a team.
• A minimum of 2 years experience in QSR/hospitality/retail industry.
• Full UK driving licence and access to own car.

Responsibilities

• Lead and motivate dining area teams across three restaurants.
• Maintain exceptional customer service and hospitality standards.
• Coordinate and deliver community events.

Skills

People-focused leadership

Strong communication skills

Organisational skills

Customer service management

Job description

Hospitality Manager – McDonald’s Franchise (Leeds & Bradford)

Salary - £25,000 - £30,000 depending on experience (pro rata for part time)

Hours – Full time preferred (part-time considered)

Location - Across three restaurants in Leeds & Bradford – Personal transport required

Reports to – Franchisee

We’re looking for a Hospitality Manager to lead the front of house experience across our three McDonald’s restaurants in Leeds and Bradford.

As Hospitality Manager, you’ll play a key role in ensuring our dining areas are welcoming, clean, and engaging for every guest, every time. Working directly with the franchisee, you’ll manage and develop our dining area teams, uphold the highest standards of service, and bring energy and warmth to our community focused initiatives.

What you’ll do

• Lead and motivate dining area teams across three busy McDonald’s restaurants
• Maintain exceptional customer service and hospitality standards
• Build strong relationships with customers and the local community
• Coordinate and deliver in store community events
• Work closely with the franchisee to drive engagement and customer satisfaction
• Oversee front-of-house presentation, cleanliness, and team performance
• Travel between restaurants as and when required

What we’re looking for

• A people-focused leader with a passion for great customer service
• Strong communication and organisational skills
• Preferably 1 year Experience of managing a team
• Preferably 2 years’ experience working in QSR/hospitality/retail industry
• A hands-on approach and positive attitude
• Experience in hospitality, retail, or customer service management (preferred)
• Full UK driving licence and access to your own car (essential)
• Flexibility to work weekends and some evenings

What we offer

• £25,000 - £30000 annual salary depending upon experience (full time) – mileage expenses covered
• Opportunity to make an impact across multiple restaurants
• Supportive, people-first culture
• Training and development within the McDonald’s system
• Flexible working options for the right candidate