Hospitality Assistant NEW Restaurant Associates Posted today £14.80 per hour Heathrow Catering

Compass Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A catering and hospitality service provider is seeking a full-time Hospitality Assistant at Heathrow. This role involves delivering exceptional customer service in a fast-paced environment, ensuring delightful guest experiences, and upholding food safety standards. Successful candidates will be enthusiastic team players with excellent communication skills and a passion for service. The company values diversity and promotes a supportive workplace culture, providing opportunities for growth and development.

Qualifications

• Passion for delivering outstanding service to customers.
• Ability to make decisions that benefit the customers.
• Strong initiative and problem-solving skills.

Responsibilities

• Greet and assist guests to ensure their satisfaction.
• Serve customers and provide a seamless experience.
• Maintain knowledge of the menu and offer recommendations.
• Represent the company positively and uphold brand standards.
• Adhere to food handling and hygiene standards.
• Comply with health and safety regulations.

Skills

Outstanding service delivery

Great communication skills

Ability to work under pressure

Team player

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: Rotating shifts

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Qualifications

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Location

Heathrow, Heathrow, TW6 2FF, United Kingdom