Hospice Shop Assistant Manager — Lead Sales & Volunteers

British Antarctic Surve; Wick; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospice organization in the United Kingdom is seeking a Retail Manager to oversee shop operations and volunteer coordination. Responsibilities include maximizing income through sales, providing excellent customer service, and ensuring a safe shopping environment. This role requires strong people skills, a proactive attitude, and the ability to manage stock and promotions effectively. The organization offers generous benefits, including a pension scheme, annual leave, and various health-related perks.

Benefits

Company pension scheme

Up to 35 days’ annual leave

On-site education support

Free parking

Subsidised meals

Gym membership discounts

Employee Assistance Programme

Death in Service

Qualifications

• Experience in a retail environment is beneficial.
• Ability to thrive in a variety of tasks.
• Energetic and proactive approach to work.
• Strong leadership skills in coordinating volunteers.

Responsibilities

• Maximise shop contributions through sales.
• Ensure high standards of customer service.
• Promote and capture Gift Aid opportunities.
• Assist with sales promotions and stock management.
• Maintain a safe and attractive shop environment.
• Coordinate volunteer work and schedules.
• Adhere to retail policies and procedures.

Skills

Customer service skills

Team management

Stock control

Cash handling

Job description

A leading hospice organization in the United Kingdom is seeking a Retail Manager to oversee shop operations and volunteer coordination. Responsibilities include maximizing income through sales, providing excellent customer service, and ensuring a safe shopping environment. This role requires strong people skills, a proactive attitude, and the ability to manage stock and promotions effectively. The organization offers generous benefits, including a pension scheme, annual leave, and various health-related perks.