Hospice Reception & Hospitality Assistant (8-Month FTC)

The Prince & Princess of Wales Hospice; Glasgow; On-site; GBP 20,000 - 25,000; Part time

Job summary

A well-established charity hospice in Glasgow is seeking a Reception & Hospitality Assistant on a fixed-term basis for 8 months. This role involves delivering exceptional customer service, ensuring a welcoming atmosphere for all visitors, and coordinating with the reception team. Ideal candidates should possess excellent IT skills and a confident telephone manner, ideally with previous experience in a healthcare setting. This position offers 25 hours of work per week, Monday to Friday.

Qualifications

• Previous experience in a medical or healthcare setting is desirable.
• Must be able to manage a varied workload.

Responsibilities

• Deliver exceptional customer service to create a warm and welcoming atmosphere.
• Serve as a hospitality role model within the hospice.
• Coordinate with the manager regarding the reception shop.

Skills

Excellent IT skills

Confident telephone manner

Customer service

Organizational skills

Ability to handle confidential information

Job description

A well-established charity hospice in Glasgow is seeking a Reception & Hospitality Assistant on a fixed-term basis for 8 months. This role involves delivering exceptional customer service, ensuring a welcoming atmosphere for all visitors, and coordinating with the reception team. Ideal candidates should possess excellent IT skills and a confident telephone manner, ideally with previous experience in a healthcare setting. This position offers 25 hours of work per week, Monday to Friday.