Horticulture Advisor: Inspire Plants, Delight Customers

Dobbies Garden Centres Ltd; Wrexham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading garden center retailer in Wrexham is seeking a Horticulture Customer Advisor to enhance customer experience across their stores. The role involves delivering exceptional customer service, promoting membership benefits, and providing expert advice on gardening products. Ideal candidates should have a passion for gardening, teamwork spirit, and the ability to learn quickly. Generous benefits include annual leave, employee discounts, and support for financial wellbeing.

Benefits

Generous annual leave

Employee discounts

Financial wellbeing support

Access to eLearning and development programs

Qualifications

• Experience in a customer-facing role with a passion for plants.
• Ability to work well within a team and engage with customers.
• Demonstrated punctuality and a strong work ethic.

Responsibilities

• Deliver exceptional customer experience and garden standards.
• Promote Dobbies Club membership and sales through interactions.
• Assist customers with high-quality advice on products.

Skills

Customer service

Product knowledge

Teamwork

Communication

Ability to lift heavy objects

Job description

A leading garden center retailer in Wrexham is seeking a Horticulture Customer Advisor to enhance customer experience across their stores. The role involves delivering exceptional customer service, promoting membership benefits, and providing expert advice on gardening products. Ideal candidates should have a passion for gardening, teamwork spirit, and the ability to learn quickly. Generous benefits include annual leave, employee discounts, and support for financial wellbeing.