Hollister Co. – Brand Representative, Chantry Place

Abercrombie & Fitch; Norwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

Abercrombie & Fitch is seeking a Brand Representative at Chantry Place in Norwich. This role is focused on delivering excellent customer service while engaging customers in a welcoming manner. You'll be part of a global team committed to quality and community involvement, with opportunities for career advancement and training.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• Outgoing, stylish, helpful, and warm demeanor.
• Ability to connect with customers and anticipate their needs.

Responsibilities

• Provide excellent customer service and connect with customers.
• Maintain store presentation and adhere to policies and procedures.
• Support training and development efforts.

Skills

Adaptability

Attention to Detail

Work Ethic

Job description

Hollister Co. - Brand Representative, Chantry Place

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites like abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

The Brand Representative is engaged and provides excellent customer service by anticipating and responding to customer needs. They are outgoing, stylish, helpful, approachable, and warm. They initiate conversations and connect with customers in a genuine, articulate manner, ensuring the customer is always the priority. They demonstrate confident, social behaviors on the sales floor that translate into closing sales.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

What it Takes

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team that Celebrates You for Being You

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Note: Job offers may be conditional upon work visa formalities. You may be contacted to provide necessary documents.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.