Assistant Manager

Abercrombie & Fitch; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global specialty retailer is seeking an Assistant Manager in Exeter. This role merges business strategy and operations, focusing on driving sales results and providing exceptional customer service. Candidates should have a Bachelor's degree or supervisory experience in a customer-facing role. The role includes overseeing daily store operations and team development. Benefits include quarterly bonuses, paid time off, and opportunities for career advancement in a supportive team environment.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Paid Parental and Adoption Leave

Opportunities for Career Advancement

Qualifications

• Looking for a Bachelor's degree or relevant supervisory experience.
• Strong problem-solving and communication skills are necessary.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Drive sales results and provide exceptional customer service.
• Oversee daily store operations and drive efficiency.
• Lead recruiting, training, and talent engagement.

Skills

Strong problem-solving skills

Team building skills

Strong interpersonal and communication skills

Adaptability / Flexibility

Fashion Interest & Knowledge

Ability to show up in a fast-paced environment

Multi-Tasking

Education

Bachelor’s degree

One year of supervisory experience in a customer-facing role

Job description

Full-time

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Customer Experience
• Drives Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Ability to show up in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi-Tasking
• Fashion Interest & Knowledge

Additional Information

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
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• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

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Abercrombie & Fitch Co. is an Equal Opportunity employer.