Hitchin BID - Business Manager

British BIDs; United Kingdom; On-site; GBP 24,000 - 27,000; Part time

Job summary

A Local Business Improvement District is seeking a proactive Business Manager to oversee day-to-day operations, manage finances, and ensure compliance with HR and corporate governance requirements. The ideal candidate will have experience with financial management, HR processes, and excellent organisational skills. This is a fixed-term role based in Hitchin, offering 22.5 to 25 hours per week with a salary range of £24,000 - £26,667 per year.

Qualifications

• Proven experience in finance management using Xero or similar accounting software.
• Strong understanding of HR processes and employment law.
• Excellent organisational skills with the ability to manage multiple priorities.
• Knowledge of corporate governance and company compliance requirements.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office and digital communication tools.

Responsibilities

• Manage BID finances using Xero, including budgeting and financial reporting.
• Oversee HR processes including recruitment and staff policies.
• Maintain accurate records and organise meetings.
• Ensure compliance with relevant laws and best practices.
• Prepare and present updates to the Board.
• Engage with stakeholders, representing Visit Hitchin professionally.

Skills

Financial management using Xero

HR processes understanding

Organisational skills

Knowledge of corporate governance

Strong communication skills

Proficiency in Microsoft Office

Job description

Job Specification

Visit Hitchin is the Business Improvement District (BID) for Hitchin, working to promote, enhance, and develop the town centre. We are seeking a highly organised and proactive Business Manager to oversee the day-to-day management of the BID, ensuring financial control, HR compliance, effective administration, and adherence to corporate governance requirements. The Business Manager will report directly to the Board and act as the primary operational lead for Visit Hitchin.

• Job Title: Business Manager
• Reporting to: Visit Hitchin Board of Directors
• Hours: 22.5 – 25 hours per week
• Salary: £24,000 - £26,667 per year
• Contract: Fixed Term to March 2029 (Subject to probationary period)
• Location: Hitchin, Hertfordshire

Key Responsibilities

• Financial Management – manage BID finances using Xero, including budgeting, forecasting, invoicing, bank reconciliations, and preparation of financial reports for the Board.
• Human Resources – oversee HR processes including recruitment, contracts, staff policies, absence management, and performance reviews.
• Administration – maintain accurate records, manage correspondence, organise meetings, and ensure efficient office systems.
• Policies & Procedures – maintain, review, and update BID policies and procedures to ensure compliance with relevant laws and best practice.
• Corporate Governance – ensure adherence to all statutory and legal requirements, prepare Board papers, keep statutory registers up-to-date, and act as Company Secretary if required.
• Board Reporting – prepare and present regular updates to the Board, ensuring timely and accurate information is provided for decision-making.
• Stakeholder Engagement – act as the main contact for levy payers, local authorities, and other stakeholders, representing Visit Hitchin professionally.
• Project Support – assist in the planning, delivery, and evaluation of BID projects and initiatives.

Person Specification

• Proven experience in finance management using Xero or similar accounting software.
• Strong understanding of HR processes and employment law.
• Excellent organisational skills with the ability to manage multiple priorities.
• Knowledge of corporate governance and company compliance requirements.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office and digital communication tools.
• Experience in working with a Board of Directors or trustees (desirable).
• Knowledge of BIDs or town centre management (desirable).

How to Apply

To apply for this role, please complete the application form and upload your cover letter through Indeed - click here .

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