Heritage Stables & Visitor Experience Lead

English Heritage Ltd; Newport; On-site; GBP 25,000 - 30,000; Full time

Job summary

A heritage charity is seeking a Stables Manager at Carisbrooke Castle, Newport, to enhance visitor experiences and ensure equine welfare. The role requires excellent customer service, strong supervisory skills, and the ability to work independently. Benefits include career progression opportunities, free site access for friends/family, and a flexible work schedule. Join a vibrant team and play a part in telling England's captivating history!

Benefits

Career progression opportunities

Subscriptions to professional bodies

Free access to English Heritage sites for you and up to 6 guests

25% discount in shops and cafes

Enhanced maternity/paternity leave

25 days holiday plus Bank Holidays

Matched pension contributions up to 10%

Flexible hours

Qualifications

• Experience in delivering high quality visitor experiences.
• Ability to work independently and as part of a team.
• Strong communication skills with visitors and colleagues.

Responsibilities

• Optimising visitor experiences and supporting site performance targets.
• Maintaining high standards of equine welfare and presentation.
• Engaging the local community and ensuring site safety.

Skills

Excellent customer service

Strong staff supervisory skills

Exceptional organizational skills

Strong interpersonal skills

Job description

A heritage charity is seeking a Stables Manager at Carisbrooke Castle, Newport, to enhance visitor experiences and ensure equine welfare. The role requires excellent customer service, strong supervisory skills, and the ability to work independently. Benefits include career progression opportunities, free site access for friends/family, and a flexible work schedule. Join a vibrant team and play a part in telling England's captivating history!