Helpdesk Manager & Support Engineer

ISC group; Greater London; On-site; GBP 44,000 - 50,000; Full time

Job summary

A leading educational institution in Greater London is seeking a Helpdesk Manager to oversee IT Support for its multiple schools. The ideal candidate will lead the IT Support Desk and ensure first line support, demonstrating excellent organisational and interpersonal skills within a dynamic educational environment. The position offers a competitive salary ranging from £44,110 to £49,140, emphasizing commitment to child welfare and safeguarding practices.

Qualifications

• Experience working across multiple sites or organisations.
• Strong organisational and interpersonal skills.
• Commitment to delivering excellent IT support.

Responsibilities

• Lead the IT Support Desk for multiple schools.
• Provide first line IT support for City Junior School.

Job description

Salary £44,110 - £49,140

A Helpdesk Manager is required to lead the IT Support Desk for City of London School, City of London School for Girls, and City Junior School, while also providing first line IT support for City Junior School. This role is ideal for someone with experience working across multiple sites or organisations, who possesses strong organisational and interpersonal skills and is committed to delivering excellent IT support in a dynamic educational environment.

City Schools is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

Further information about the Schools and a copy of the most recent ISI Inspection report are available on the school websites.