Helicopter Field Service Representative - KSA

Leonardo Worldwide Corporation; Basildon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aerospace and defense company is looking for a Helicopter Field Service Representative to provide support for avionics equipment on helicopters in Saudi Arabia. Candidates should have engineering experience, a customer-focused mindset, and a full UK driving license. The position involves direct customer interaction and offers competitive benefits including a tax-free salary, insurance, and generous annual leave.

Benefits

Competitive tax-free salary

Medical and emergency dental insurance

Accommodation in a gated community

25 days paid annual leave

Qualifications

• Experience with aircraft or in an aircraft maintenance environment.
• Full UK Category B driving licence.
• Flexibility to work shifts, primarily day shifts.

Responsibilities

• Provide direct support for avionics equipment installed on helicopters.
• Diagnose and rectify faults on Electronic Surveillance Measures and Electronic Countermeasures equipment.
• Maintain required training and documentation for ongoing eligibility.

Skills

Customer-focused mindset

Clear communication

Experience in an engineering capacity

Education

HNC in Electrical or Electronic Engineering

Job description

Helicopter Field Service Representative – KSA

Location: Leonardo, Basildon, England, United Kingdom – Ongoing search for a candidate based in the Kingdom of Saudi Arabia.

1 day ago Be among the first 25 applicants

Role Overview

Leonardo is seeking a Field Service Representative (FSR) for Leonardo Saudi Arabia Ltd (LDOS) as part of a team based in KSA. In this role you will provide direct support for the avionics equipment installed on the customer’s helicopters operating in KSA.

Key Responsibilities

• Provide direct support for avionics equipment installed on the customer’s helicopters operating in KSA.
• Provide technical expertise related to the defensive aid system installed on the helicopters, support troubleshooting and resolve technical issues.
• Diagnose and rectify faults on the Electronic Surveillance Measures (ESM) and Electronic Countermeasures (ECM) equipment.
• Interpret data from onboard and ground‑based systems and provide associated guidance.
• Ensure all work complies with company policies, site‑specific governance, and applicable legislation.
• Build and maintain effective relationships with the customer, prime contractor and other partner organisations.
• Maintain all required training, authorisations, and documentation (e.g., vaccinations, passports, visas) to ensure ongoing eligibility.
• Support the customer’s operational requirements as needed.

What You’ll Bring

• Experience in an engineering capacity with aircraft and/or in an aircraft maintenance environment.
• Customer‑focused mindset balancing priorities with business needs.
• Clear, professional communication with diverse stakeholders across levels and cultures.
• Full UK Category B driving licence.
• Flexibility to work shifts – primarily day shifts, occasional alternative shifts.

Desirable

• Experience with ESM/ECM equipment at Maintenance Levels 1 and 2.
• Knowledge of RF principles and advanced radar theory.
• HNC (or equivalent) in Electrical or Electronic Engineering.
• Experience with military helicopters.
• Experience operating in offsite locations, such as customer facilities or remote support environments.

Specialist product domain knowledge is not required – you will be supported by a strong team dedicated to learning.

This is not an exhaustive list; we also value a good attitude and willingness to learn.

Security Clearance

This role requires pre‑employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). Additional National Security Vetting (NSV) applies, including the Security Check (SC).

Benefits

• A competitive tax‑free salary.
• Settling in allowance of 2 months Home Based Salary (HBS).
• Medical and emergency dental insurance (KSA – Tawuniya and International – Allianz).
• Accommodation in a gated community with amenities (gym, pools, on‑site store, hairdresser, restaurant, etc.).
• Access to a task vehicle.
• Competitive annual personal travel fund.
• Generous 25 days paid annual leave, plus Saudi holidays (Eid Al Fitr – 4 days, Founders Day – 1 day, Saudi National Day – 1 day, Eid Al Adha – 4 days).
• End of service award per Saudi Labour Law.
• Company‑provided mobile phone and home internet provision.

Leonardo is a global leader in Aerospace, Defence, and Security with 53,000 employees worldwide and 8,500 across 9 UK sites. We value inclusion and accessibility.

Be part of something bigger – apply now!

Primary Location

GB – Luton – Cap. Green 300

Additional Locations

GB – Basildon, GB – Birmingham, GB – Bristol – Coldharbour Lane, GB – East Midlands, GB – Edinburgh, GB – Gateshead, GB – Gloucester, GB – Lincoln, GB – London, GB – Newcastle, GB – Southampton

Contract Type

Permanent

Hybrid Working

Onsite

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

Defense and Space Manufacturing, Aviation and Aerospace Component Manufacturing, Computer and Network Security