Health Records Clerk

Transformationunitgm; Newport; On-site; GBP 24,000 - 29,000; Part time

Job summary

A leading health organization in Newport is seeking a Health Records Officer for a part-time role (15 hours per week). Responsibilities include managing patient records, ensuring quality checks, and maintaining communication with healthcare staff. Ideal candidates will have NVQ2 in administration and excellent attention to detail. Flexible working opportunities are available, and proficiency in Welsh is desirable. This role is a great chance to contribute to digitized health records while balancing personal commitments.

Benefits

Flexible working hours

Extensive training opportunities

Qualifications

• Excellent attention to detail is essential.
• Ability to work under pressure and meet deadlines is required.
• Welsh language skills are desirable for the position.

Responsibilities

• Locate, retrieve, and track patient records.
• Quality check paper records and scanned patient records.
• Maintain professional communication with all staff.

Skills

Attention to detail

Flexibility in working practices

Team collaboration

Ability to work under pressure

Education

NVQ2 in administration or basic general education

Tools

IT systems knowledge

Job description

Main area Health records Grade Band 2 Contract Permanent Hours Part time - 15 hours per week (Saturday & Sunday 9am-5pm) Job ref 040-AC493-1225

Employer Aneurin Bevan University Health Board Employer type NHS Site Online House Town Newport Salary £24,833 per annum pro rata Salary period Yearly Closing 30/12/2025 23:59

Band 2

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [e-mail]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job overview

An exciting opportunity has arisen within The Digitised Health Records Services to be part of the team based at Online House, Cleppa Park in Newport. This is a busy but supportive team, and we are looking for individuals who have:

• Excellent attention to detail
• Flexibility in working practices
• The ability to work as a team
• The ability to work under pressure and to deadline

Our goal is to ensure the availability of the Health Record to support the journey towards the digitisation of patient records. Digitised Health records play a vital part in patient care, and you will be part of a team who ensure the availability of the patient record, supporting Health care professionals caring for the patient.

We can offer varied working schedules to suit your lifestyle and can offer many training and development opportunities to progress your career within this service.

If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you.

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed

Main duties of the job

• Locate, retrieve, and track patient records
• Prepping patient records in line with Standard Operating procedures
• Quality checking paper records
• Dealing with enquiries
• Maintain professional communication with all disciplines of staff
• Deal with internal/external requests for information in accordance with data protection
• Scanning the patient record using the latest technology
• Quality checking the scanned patient record
• Storing the paper record in line with retention procedures

Candidates are advised to ensure they refer to the attached Person Specification and use the 'Supporting Information' section of the application form to detail how they meet the various requirements.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications & Knowledge

• NVQ2 in administration OR basic general education, literate and numerate
• A willingness to undertake mandatory training and future training as required by the post
• Knowledge of IT systems
• Understanding of team working ethos

Experience

• Previous clerical experience or similar

Skills and Attributes

• Ability to use initiative & meet deadlines
• Polite & professional telephone manner
• Ability to work well under pressure
• Ability to develop good & effective employee relationships
• Ability to follow instructions
• Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
• Flexible to the needs of the service
• Demonstrate a commitment to achieving high quality standards of work
• Willingness to work under direction but also self-starter

Other

• Welsh speaker (Level 1) or willingness to work towards

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Tean Dewar Job title Health Records Officer Email address [e-mail] Telephone number 01633 740161

Additional information

Leanne Kilby - Health Records Supervisor

[e-mail]

01633 740146