Health Club Team Member

BOXPARK; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premium hotel chain in Nottingham is seeking a Personal Trainer/Fitness Instructor to welcome guests, manage health club bookings, and support membership sales. The ideal candidate should possess a minimum level 2 fitness qualification, excellent customer service skills, and attention to detail. Responsibilities include conducting gym inductions and ensuring cleanliness in the health club area. This role offers a range of perks including health club membership and discounts across the hotel collection.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Various learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Personal Trainer / Fitness Instructor level 2 qualification or equivalent preferred.
• Excellent customer service & communication skills required.
• Ability to work under pressure and multi-task is essential.
• Strong attention to detail necessary.

Responsibilities

• Welcome and greet guests and support with membership sales.
• Conduct daily checks and gym inductions for new members.
• Maintain cleanliness of health club and spa areas.

Skills

Excellent customer service skills

Communication skills

Ability to work under pressure

Attention to detail

Education

Personal Trainer / Fitness Instructor level 2 qualification

Job description

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re‑assessments as part of the health club retention strategy. You’ll be required to support with the cleanliness of the health club and spa areas, ensuring all public areas are kept to the highest standards of cleanliness.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred.
• Excellent customer service & communication skills.
• Ability to work under pressure and multi‑task.
• Strong attention to detail.

Spa Opening Times: Monday - Sunday 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday 6:30am - 21:30pm | Saturday & Sunday 8:00am - 19:00pm

Nottingham Belfry hotel is located on the outskirts of Nottingham. Our hotel is a 4*, 120‑bedroom property and has The Lawrence restaurant and the Oaks bar & lounge, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Silver from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.