Head Waiter – Luxury Events & In-Room Dining Lead

Dorchester Hotel Ltd.; Ascot; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel chain in the United Kingdom is seeking a Head Waiter to manage dining services and lead a team in delivering exceptional guest experiences. Ideal candidates will have strong communication skills, a passion for customer service, and the ability to create a positive team environment. This role offers competitive salary and numerous benefits, including complimentary stays at hotel properties.

Benefits

Competitive salary + service charge

Complimentary stays with breakfast included

50% off at bars and restaurants

£1,000 Refer a friend bonus scheme

World class learning and development opportunities

Social events throughout the year

Free Meals on Duty

Exclusive Access to a discount platform

Qualifications

• Unique personality and passion for the role and the team.
• Talent for creating a positive team environment.

Responsibilities

• Assist in managing the smooth running of the In Room Dining and Events services.
• Lead and coach your team to provide service excellence.
• Deliver luxury food and beverage service to guests.

Skills

Strong communication skills

Customer-service ethic

Organisational skills

Time-management skills

Ability to remain positive in challenging situations

Job description

A prestigious hotel chain in the United Kingdom is seeking a Head Waiter to manage dining services and lead a team in delivering exceptional guest experiences. Ideal candidates will have strong communication skills, a passion for customer service, and the ability to create a positive team environment. This role offers competitive salary and numerous benefits, including complimentary stays at hotel properties.