Head Waiter

Iconic Luxury Hotels - International; Maidenhead; On-site; GBP 28,000; Full time

Job summary

A prestigious luxury hotel group in England is seeking an experienced Head Waiter/Waitress to lead their dining team at the renowned Cliveden Dining Room. The ideal candidate should possess a strong background in high-end dining service, exemplary leadership skills, and a commitment to creating exceptional guest experiences. This role offers competitive salary, 29 days of leave, exclusive discounts, and numerous benefits. Join a vibrant team committed to exceptional hospitality and an unforgettable dining atmosphere.

Benefits

Competitive salary

Annual Tronc earnings

29 days annual leave

Team gatherings

Complimentary meals

Uniform provided

Employee discounts

Health cash plan

Career development opportunities

Qualifications

• Experience in high-end dining service, preferably in a 3 Rosette or equivalent setting.
• Commitment to creating a luxurious and memorable dining atmosphere.
• Ability to inspire team to uphold and exceed standards of service.

Responsibilities

• Oversee the service excellence in the restaurant.
• Ensure each guest receives personalised attention.
• Manage restaurant operations with a hands-on approach.

Skills

Leadership skills

High-end dining service

Organisational skills

Proactive and quick-thinking

Job description

Cliveden House

Cliveden is undeniably special. It’s one of the world’s finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames.

What sets us apart is how much we value our team. We’re all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it’s their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.

Head Waiter/Waitress

We are currently seeking an accomplished Head Waiter to support in leading our dining team at our renowned Cliveden Dining Room, distinguished with a prestigious 3 Rosette rating. This role presents an extraordinary opportunity to oversee the service excellence in our restaurant. We are looking for an individual with a proven track record in high‑end dining service, exceptional leadership skills, and a commitment to delivering an impeccable dining experience for our guests.

Our ideal candidate should:

• Possess a background in high-end dining service, preferrable in a 3 Rosette or equivalent setting
• Lead and inspire our team to uphold and exceed the exacting standards of service and hospitality
• Embrace a hands‑on approach, ensuring that each guest received personalised attention and experiences exceptional service
• Demonstrate a leadership ability and organisational skills in overseeing restaurant operations
• Show a commitment to creating a luxurious and memorable dining atmosphere
• Display a keen interest in continuous refinement of service procedures to meet and exceed the expectations of a 3 Rosette dining experience
• Be proactive and quick‑thinking, ensuring that every guest enjoys their visit to our Cliveden Dining Room

What’s in it for you?

• Competitive Salary
• £10,900 estimated annual Tronc (non-contractual)
• 29 days of annual leave, including bank holidays
• Regular team gatherings and appreciation events
• Complimentary team meals
• Uniform provided
• Staff accommodation available if required
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Discounts on spa treatments and products
• Special gifts based on length of service
• Recommend-a-friend bonus scheme.
• Health cash plan
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
• Excellent Training and Career Development opportunities
• …and so much more

If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!