Head Waiter

BOXPARK; Blackburn; On-site; GBP 30,000 - 38,000; Full time

Job summary

A luxury hotel and Michelin-starred restaurant in England is seeking a Head Waiter to oversee the front-of-house team and ensure exceptional guest service. This opportunity involves leading and mentoring the service team, managing reservations, and creating a welcoming atmosphere. The ideal candidate should have proven experience in a similar leadership role and a strong passion for hospitality. This position comes with a competitive salary package and numerous benefits, reflecting a commitment to staff development and quality service.

Benefits

OTE up to £38,000 (including Tronc bonus paid monthly)

Exceptional training and qualifications

Private Healthcare & Death in Service

Staff meals on duty

Hotel discounts Nationwide

Uniform provided & laundered

Free parking & EV charging points

Local discounts

Staff referral bonus scheme

Competition and further educational opportunities

Qualifications

• Proven experience as a Head Waiter or in a similar leadership role.
• Strong passion for food, wine, and hospitality.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, high-end environment.
• Commitment to delivering memorable experiences.

Responsibilities

• Lead and mentor the service team.
• Maintain high standards of service and presentation.
• Create a warm and welcoming atmosphere.
• Manage reservations and guest queries.
• Work closely with management to improve operations.

Skills

Leadership

Communication

Interpersonal skills

Passion for hospitality

Job description

Join the Team as Head Waiter at Northcote Hotel

Are you a passionate and experienced professional looking for a new challenge? We have an exciting opportunity for a Head Waiter to join the team at Northcote Hotel, a Michelin-starred restaurant and luxury hotel in Lancashire.

This is a unique chance to be part of a pivotal moment in our history. Recently acquired by the Ellis family, Northcote is set to undergo an ambitious expansion in 2026. These plans include a brand new restaurant, extended private dining suites, full refurbishment, and a new spa. As Head Waiter, you’ll be a key player in this journey, helping us elevate the guest experience as we grow.

The Role

We're looking for someone who loves to lead from the front. You'll be responsible for overseeing our front-of-house team and ensuring every guest receives exceptional service. Your role will involve:

• Leading and mentoring our service team
• Maintaining our high standards of service and presentation
• Creating a warm and welcoming atmosphere for all guests
• Managing reservations and guest queries efficiently
• Working closely with the management team to improve operations

About You

The ideal candidate will have:

• Proven experience as a Head Waiter or in a similar leadership role
• A strong passion for food, wine, and hospitality
• Excellent communication and interpersonal skills
• The ability to thrive in a fast-paced, high-end environment
• A commitment to delivering memorable experiences

This is more than just a job; it’s an opportunity to grow with a business that has a clear vision for the future. If you’re ready to take the next step in your career and help shape the next chapter of Northcote, we’d love to hear from you.

What we offer:

• OTE up to £38,000 (including Tronc bonus paid monthly)
• Exceptional training and qualifications with fantastic progression opportunities
• Private Healthcare & Death in Service
• Staff meals on duty
• POB Hotel discounts Nationwide
• Uniform provided & laundered
• Free parking & complimentary EV charging points
• Local discounts
• Staff referral bonus scheme
• Competition and further educational opportunities