Head Stylist

Pets at Home; Littlehampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A pet care company in Littlehampton is seeking a Head Stylist to lead their grooming salon. This role demands experienced grooming skills along with a passion for animals and customer service. The Head Stylist will set salon standards, guide the team, and ensure customer satisfaction. Benefits include competitive pay, annual leave, and discounts. Join a dedicated team focused on pet care excellence.

Benefits

Attractive rates of pay plus commission

28 days paid annual leave

Extra day off for your birthday

Life Assurance

Company pension contribution

Colleague discount of 20%

Qualifications

• Experienced in all aspects of dog grooming, from bathing to breed-specific styling.
• Friendly and professional customer-focused approach.
• Ability to work a flexible schedule across six days a week.
• Positive attitude and willingness to learn in a fast-paced environment.
• Experience in target-led environments preferred.

Responsibilities

• Deliver high-quality grooms across various breeds.
• Set grooming standards with a hands-on leadership approach.
• Guide and support your team in grooming techniques and skills.
• Create a welcoming, customer-focused environment.
• Collaborate with the Store Manager to drive salon performance.

Skills

Dog grooming expertise

Customer service skills

Team leadership

Flexibility

Goal-driven

Job description

Overview

Lead with Style – Head Stylist Opportunity

About Us

At Pets at Home, we’re passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care and exceptional care for pets and the people who love them.

We believe in creating welcoming, supportive environments where team members can thrive. If you share our love for pets and our commitment to excellence, we’d love to meet you.

The Role

As a Head Stylist, you’ll play a pivotal role in the success of our Pets Grooming salon, combining hands-on grooming expertise with inspiring leadership. This is more than just a grooming role it’s your opportunity to shape salon standards, mentor a talented team, and ensure every pet leaves looking and feeling their best.

What You’ll Do

• Deliver full, high-quality grooms with confidence and precision across a variety of breeds
• Set the benchmark for grooming standards within the salon through a hands-on leadership approach
• Support and guide your team, sharing advanced grooming techniques and developing their skills
• Create a welcoming, customer-focused environment that delights pet owners
• Work closely with the Store Manager to drive salon performance, efficiency, and customer satisfaction

What We’re Looking For

• Experienced and confident in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing
• Customer-focused, with a friendly and professional approach
• Flexible and reliable, able to work a variable schedule across six days a week (minimum 24 hours/week with potential for more during busy periods) the head stylist role is a full time vacancy
• Team oriented, with a positive attitude and a willingness to learn and grow in a fast-paced retail environment
• Goal driven, with experience in target-led environments (preferred, but not essential) I would suggest this is key and must be essential

Why Join Us?

We reward and recognise our Head Stylists in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:

• Attractive rates of pay plus commission, *subject to targets
• 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance - 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own breed

“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”

Together, we’re better with pets.

Click here to read our Values & Behaviours

Click here for more details and other benefits