Head of Non Food Operations-Healthcare NEW Medirest Posted yesterday £65,000 per year Addenbroo[...]

Compass Group; Great Shelford; On-site; GBP 65,000 - 75,000; Full time

Job summary

A leading healthcare services provider in the UK is seeking a Head of Non-Food Operations to lead and optimise service delivery at Addenbrookes Hospital. This senior role requires a proven operational leader with experience in large-scale healthcare environments, focusing on driving performance, compliance, and team development. With a salary of £65,000 and excellent benefits, this role is ideal for someone passionate about improving patient care through effective management. The position is full-time and permanent.

Benefits

Excellent benefits

Qualifications

• 5+ years’ experience in healthcare or large facilities.
• Strong knowledge of NHS or healthcare standards.
• Excellent leadership and coaching skills.

Responsibilities

• Design and deliver a Non-Food Service Delivery Model.
• Ensure services meet NHS and HSE standards.
• Motivate multi-disciplinary teams for operational resilience.
• Use data and KPIs for performance improvement.
• Collaborate with clinical leaders to align services.

Skills

Lead multi-disciplinary teams

Knowledge of NHS standards

People leadership

Commercial acumen

Change management

Service excellence

Job description

Head of Non-Food Operations – Healthcare

Salary: £65,000 + excellent benefits
Location: Addenbrookes Hospital
Contract Type: Full-time, Permanent

Be the driving force behind safer, smarter, more sustainable healthcare services.

Are you a passionate operational leader ready to make a measurable impact in healthcare support services? We’re looking for a Head of Non‑Food Operations to lead and optimise essential service delivery across Portering, Domestic Services, and Logistics.

This is a senior leadership role with real influence — responsible for ensuring that non‑food services are delivered efficiently, safely, and compassionately to support world‑class patient care. You’ll shape strategy, drive innovation, and inspire a high‑performing team in one of the UK’s most complex and rewarding operational environments.

What You’ll Do

• Lead and innovate – Design and deliver a high‑performing Non‑Food Service Delivery Model across multiple operational teams.
• Champion quality and compliance – Ensure services meet all NHS, HSE, and contractual standards while maintaining exceptional infection control and patient safety.
• Inspire and empower teams – Build, motivate, and develop multi‑disciplinary teams to deliver service excellence and operational resilience.
• Drive performance and efficiency – Use data, KPIs, and insight to deliver smarter operations and measurable improvements in service delivery.
• Collaborate at every level – Partner with clinical and operational leaders to align non‑food services with wider healthcare objectives.
• Lead transformation – Support mobilisation, process redesign, and digital innovation projects across the estate.
• Deliver commercial results – Manage budgets effectively, identify efficiencies, and ensure services operate sustainably and profitably.

What We’re Looking For

You’re a proven operational leader with a track record of success in large‑scale facilities or healthcare environments. You know how to balance strategic vision with hands‑on leadership and thrive in fast‑paced, complex settings.

Essential experience and skills

• 5+ years’ experience leading multi‑disciplinary teams (e.g. cleaning, portering, logistics, or facilities).
• Strong knowledge of NHS or healthcare standards.
• Excellent people leadership and coaching skills.
• Commercially astute, with the ability to deliver high‑quality services within budget.
• Confident in change management, transformation projects, and stakeholder engagement.
• Passionate about service excellence, sustainability, and patient experience.