Head of Maintenance

Bupa; United Kingdom; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading health and care company in Witney is seeking a Head of Maintenance to oversee all maintenance operations at Richmond Villages. The role demands strong leadership skills and experience in maintenance management, ensuring safety and satisfaction for residents. Ideal candidates will have relevant qualifications and a proven record in a similar environment. Competitive salary and comprehensive benefits package offered.

Benefits

Access to healthcare support 24/7

Sick pay scheme

Free meal with every shift

20 days holidays + bank holidays

Interest-free annual travel loan

Early access to earned wages

Pension plans

Parental leave schemes

Discounts at gyms across the UK

Qualifications

• Proven experience in maintenance management, preferably in a senior living or hospitality environment.
• Strong leadership and interpersonal skills with the ability to motivate and develop a team.
• Excellent problem-solving abilities and attention to detail.

Responsibilities

• Oversee maintenance of all physical aspects to ensure safety and comfort of residents.
• Supervise and lead the maintenance team and manage budgets.
• Conduct regular inspections and manage maintenance emergencies.

Skills

Maintenance management

Leadership

Budget management

Problem-solving

Knowledge of building regulations

Education

Relevant qualification in Facilities Management or Engineering

IOSH Managing Safely qualification

Tools

Microsoft Office

Maintenance management systems

Job description

Join to apply for the Head of Maintenance role at Bupa.

Location: Richmond Villages, Witney, Coral Springs Way, OX28 5DG.

Salary range: Circa £40kpa – depending on experience.

Contract: 40 hours per week. Shift pattern: Mainly Monday to Friday, may require occasional weekend work and some on call.

Richmond Village Witney offers fabulous apartments and suites, a spa with swimming pool, restaurant, lounge/bar, and a library. The Witney team delivers exceptional service throughout.

Role Purpose

The Head of Maintenance will be responsible for the efficient operation and maintenance of all physical aspects across Richmond Village Witney, including overseeing building, grounds, equipment and systems to ensure the safety, comfort and satisfaction of residents.

You’ll Help Us Make Health Happen By

• Supervise and lead a team of maintenance and grounds team members, including hiring, training, scheduling, and performance management.
• Collaborate with village departments such as operational management, leisure, housekeeping, reception, and sales to coordinate maintenance activities and support operational goals.
• Conduct regular inspections of buildings, grounds and equipment to identify maintenance needs and prioritize repairs.
• Generate, coordinate and oversee preventative maintenance programs to prolong the life of assets and minimise disruptions to residents.
• Manage maintenance budgets and expenditures, seeking cost‑effective solutions without compromising quality or safety.
• Liaise with contractors, vendors and suppliers to obtain quotes, negotiate contracts and oversee work performed on site.
• Respond promptly to maintenance emergencies and address residents’ concerns in a timely and professional manner.
• Maintain accurate records of maintenance activities, equipment inventory and work orders using maintenance management systems.
• Stay informed about industry trends, new technologies and best practices in maintenance management to continuously improve operations and service delivery.
• Walk the village to determine the village needs on a priority and strategic basis.
• Prepare business presentations and share action plans with team members and owners where required (e.g. capital expenditure plans).
• Be available for emergency calls to assist colleagues as needed.
• Be involved with weekend duty management, one shift per month.

Key Skills & Requirements

• Proven experience in maintenance management, preferably in a senior living or hospitality environment.
• Relevant qualification in Facilities Management, Engineering or related field preferred.
• Qualification within health and safety working practices – IOSH Managing Safely.
• Strong leadership and interpersonal skills with the ability to motivate and develop a team.
• Experience in managing budgets and controlling costs.
• Maintenance planning and project management.
• Excellent problem‑solving abilities and attention to detail.
• Knowledge of building regulations, health, safety and environmental standards.
• Proficiency in maintenance management systems and Microsoft Office.
• Flexibility to respond to emergencies and work occasional evenings or weekends as needed.
• Excellent all‑round technical knowledge and experience of general trades.
• Pool plant operator’s knowledge preferable.
• Implement maintenance policies, procedures and standards to ensure compliance with regulatory requirements and industry best practices.
• Day‑to‑day responsibility of all legislative controls, processes and procedures working closely with the Village Manager, Regional Maintenance Manager and departmental teams.

Because we care for vulnerable people, a DBS check is required. Bupa will cover the cost (£40).

Benefits

• My Healthcare – Quick, easy access to support, advice and treatment for a variety of health‑related issues, including remote GP, physiotherapy and mental health support – all available from one phone number 24/7.
• Annual allowance redeemable against a menu of Bupa healthcare products, approximately £350.
• Sick pay scheme to our frontline teams, as an addition to statutory sick pay.
• Free meal with every shift.
• Holidays – 20 days + bank holidays.
• Long Service – for every milestone at Bupa we reward you with e‑cards, extra holidays and money.
• Interest‑free annual travel loan – enable purchase of public transport annual season tickets.
• Wagestream – early access up to 40% of earned wages within minutes.
• Range of Bupa pension plans – find out more on our career site.
• Parental leave – schemes for adoption, birth parents and co‑parents – find out more on our career site.
• Menopause plan – specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK.

Time Type

Full time

Job Area

Care Home – Facilities & Home Support

Locations

Richmond Witney Village

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care

We encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job and make reasonable adjustments.