Head of Logistics & Customer Experience

Themile; Sheffield; On-site; GBP 55,000 - 75,000; Full time

Job summary

A logistics and supply chain company based in the United Kingdom is seeking an experienced logistics manager to oversee comprehensive logistics functions, including inbound and outbound supply chains. The successful candidate will lead a high-performance team, manage vendor relationships, and drive process improvements across the operations. Candidates should have at least 7 years of logistics experience with strong leadership capabilities and knowledge of e-commerce and fashion supply chains. This is a pivotal role that ensures operational excellence and high customer satisfaction.

Qualifications

• 7+ years of experience in logistics and supply chain management.
• Strong understanding of fashion, e-commerce, and supply chain operations.
• Excellent leadership skills with experience in managing cross-functional teams.

Responsibilities

• Oversee entire logistics function including inbound and outbound supply chains.
• Lead high-performance logistics and customer service team.
• Identify opportunities for continuous improvement in logistics processes.

Skills

Logistics management

Team leadership

Negotiation

Problem-solving

Communication

Tools

PVX

DHL

UPS

Aftership

Job description

A logistics and supply chain company based in the United Kingdom is seeking an experienced logistics manager to oversee comprehensive logistics functions, including inbound and outbound supply chains. The successful candidate will lead a high-performance team, manage vendor relationships, and drive process improvements across the operations. Candidates should have at least 7 years of logistics experience with strong leadership capabilities and knowledge of e-commerce and fashion supply chains. This is a pivotal role that ensures operational excellence and high customer satisfaction.