Head of HR Operations: Lead HR Service & Payroll

City of Edinburgh Council; United Kingdom; On-site; GBP 77,000 - 94,000; Full time

Job summary

A local government organization in the United Kingdom is seeking a Head of HR Operations to lead HR Operations Teams. The role involves enhancing customer service across high-volume HR processes. Key responsibilities include driving continuous improvement, managing compliance with HR policies, and empowering employees. The ideal candidate should have significant experience in HR operations and team leadership, ensuring effective service delivery. A relevant degree is preferred and flexible working options are available.

Benefits

Flexible working options

Commitment to diversity and inclusion

Competitive salary with annual increases

Qualifications

• Significant experience in HR operations management.
• Proven track record in leading HR teams.
• Knowledge of payroll operations and compliance.

Responsibilities

• Lead HR Operations Teams in delivering exceptional service.
• Drive best practices and continuous improvement in HR services.
• Ensure compliance with HR policies and legislation.

Skills

Leadership in HR Operations

Customer service excellence

Understanding of HR systems

Continuous improvement

Compliance with policies

Education

Relevant degree in Human Resources or related field

Job description

A local government organization in the United Kingdom is seeking a Head of HR Operations to lead HR Operations Teams. The role involves enhancing customer service across high-volume HR processes. Key responsibilities include driving continuous improvement, managing compliance with HR policies, and empowering employees. The ideal candidate should have significant experience in HR operations and team leadership, ensuring effective service delivery. A relevant degree is preferred and flexible working options are available.