Head of Facilities Management & Strategic P&L

Norse Group; Norwich; On-site; GBP 55,000 - 60,000; Full time

Job summary

A national facilities management organization is seeking a Head of Total Facilities Management in Norwich. The role involves leading TFM service delivery, ensuring operational consistency, and managing client governance. Extensive experience in senior management within a facilities management context is crucial. The successful candidate will be responsible for budget management and supporting new client setups among other responsibilities. This position offers a competitive salary and multiple employee benefits.

Benefits

25 days annual leave + bank holidays

Pension Royal London 5% + 5%

Sick leave scheme

Enhanced DBS check paid by employer

Qualifications

• Extensive senior management experience in Facilities Management with accountability for outcomes.
• Experience producing and managing budgets and forecasts.
• Knowledge of maintenance and engineering services at a management level.
• Strong experience in managing third-party delivery and supply chains.

Responsibilities

• Lead delivery of TFM services, ensuring operational consistency.
• Maintain effective client governance and oversee performance reviews.
• Accountability for portfolio P+L and budget management.
• Support new client setups and contribute to leadership agendas.

Skills

Leadership of multi-site FM contracts

Budget management

Client-facing capabilities

H&S governance

CAFM usage

Organizational skills

Stakeholder management

Job description

A national facilities management organization is seeking a Head of Total Facilities Management in Norwich. The role involves leading TFM service delivery, ensuring operational consistency, and managing client governance. Extensive experience in senior management within a facilities management context is crucial. The successful candidate will be responsible for budget management and supporting new client setups among other responsibilities. This position offers a competitive salary and multiple employee benefits.