Head Bartender - Six Senses London

InterContinental Hotels Group PLC; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel chain located in London is seeking a skilled Head Bartender to manage bar operations and enhance guest experiences. Responsibilities include supervising service, ensuring quality beverage offerings, and maintaining high standards. Candidates should have at least 1 year of experience in a similar role, excellent knowledge of cocktails and wines, and fluency in English. Join a dynamic team committed to offering unique and memorable guest experiences in an upscale environment.

Qualifications

• Minimum 1 year of experience in a similar operational role, preferably in luxury hotels.
• Excellent knowledge of wines, spirits, and mixed drinks.
• Fluent in English with preference for additional languages.

Responsibilities

• Supervise Bars service and monitor guest satisfaction.
• Organise opening and closing procedures.
• Ensure prompt and efficient beverage service.

Skills

Cocktail-making

Beverage service

Guest satisfaction

Education

High school diploma or equivalent

Hospitality diploma/degree

Job description

Hotel Brand: Six Senses
Location: United Kingdom, London

As Head Bartender, I will fully comprehend the vision of Six Senses to help reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Head Bartender, I will support the Director of Bars and assume responsibility for the efficient operation in the following:

• Supervise the Bars service & monitor guest satisfaction.
• Organise the opening and closing procedure.
• Communicate to the Bars Manager any issues within the department in order to improve offering & operations.
• Be aware of cost control and maximizing profitability.
• Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments.
• Greet guests on arrival, by name where possible, in an efficient and friendly manner.
• Answer outlet telephone courteously and efficiently as specified in department standards.
• Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
• Well versed with beverage offerings, familiar with preparation, ingredients and presentation of menu offerings.
• Use the appropriate glassware for the different beverages.
• Ensure the prompt and efficient service of all beverages set by the required standards.
• Have knowledge of guests likes and dislikes pertaining to drinks throughout their stay.
• Ensure all mis-en-place for cocktails and drinks are correctly prepared prior to service in all beverage outlets.
• Make every effort to ensure the comfort and enjoyment of guest’s beverage requests throughout service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities and operational hours.
• Recommend and promote items using knowledge of menu prices and suggesting upselling when necessary.
• Ascertain guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
• Knowledge and strict adherence to LQA standards.

Qualifications

To execute the position of Head Bartender, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 years’ experience in a similar operational role or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Experience in cocktail-making, beverage service and garnishing. Excellent knowledge of wines, spirits and mixed drinks.
• Familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Head Bartender at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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