Gym Operations Lead — Member Experience & Growth

JD Sports Fashion Plc; Uxbridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sports retail company seeks a Gym Manager in Uxbridge to oversee operations, maintain high cleanliness standards, and inspire a customer-focused team. Key responsibilities include managing operational procedures, achieving sales targets, and enhancing member service. The ideal candidate has management experience in leisure, is Level 2 Gym qualified, and is passionate about customer service. This role demands flexibility with hours and a commitment to the brand.

Qualifications

• Experience in a management position within the leisure industry.
• Qualified to at least Level 2 Gym Instructor.
• History of driving sales and local marketing activities.

Responsibilities

• Responsible for the operational running of the gym at all times.
• Ensure adherence to health and safety policies.
• Drive and maximize secondary spend revenue.
• Maintain the highest standard of cleanliness.
• Deliver outstanding member service.

Skills

Customer service passion

Leadership

Sales driving

Gym instruction (Level 2)

Job description

A leading sports retail company seeks a Gym Manager in Uxbridge to oversee operations, maintain high cleanliness standards, and inspire a customer-focused team. Key responsibilities include managing operational procedures, achieving sales targets, and enhancing member service. The ideal candidate has management experience in leisure, is Level 2 Gym qualified, and is passionate about customer service. This role demands flexibility with hours and a commitment to the brand.