Guest Services Executive – Front Office (Maternity Cover)

The Celtic Manor Resort; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier UK hotel is seeking a Guest Services Executive to join their Front Office Team. This role involves providing exceptional guest service, welcoming guests during check-in and check-out processes, and maintaining a positive attitude. Ideal candidates will excel in multi-tasking and have a strong knowledge of hotel services. The role offers a full-time permanent position at £12.42 per hour, with various employee perks including discounts and in-house training opportunities.

Benefits

Free parking while on duty

Lifestyle and retail discounts

Personalized in-house training pathway

Qualifications

• Must be calm, efficient, and friendly.
• Knowledge of hotel systems for check-in and check-out process.
• Must have knowledge of services at The Celtic Collection.

Responsibilities

• Welcome and check-in guests.
• Conduct check-out process for guests and group arrivals.
• Provide information about hotel services.

Skills

Exceptional guest service

Multi-tasking

Calm and professional demeanor

Job description

A premier UK hotel is seeking a Guest Services Executive to join their Front Office Team. This role involves providing exceptional guest service, welcoming guests during check-in and check-out processes, and maintaining a positive attitude. Ideal candidates will excel in multi-tasking and have a strong knowledge of hotel services. The role offers a full-time permanent position at £12.42 per hour, with various employee perks including discounts and in-house training opportunities.