Guest-Focused Café Team Member — Flexible Hours

Tim Hortons; Burton upon Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading coffee chain in the UK is looking for enthusiastic Restaurant Team Members to enhance guest experiences through exceptional service. The role involves welcoming customers, swift service, and maintaining cleanliness. Ideal candidates have customer service experience and strong communication skills with flexibility for varied shifts. The position offers competitive hourly rates aligned with National Minimum Wage and growth opportunities within a fast-paced environment.

Qualifications

• Previous customer service experience required.
• Must possess excellent communication skills.
• Flexibility to work various shifts including weekends is necessary.

Responsibilities

• Welcome customers with a friendly attitude.
• Deliver fast and accurate service.
• Resolve simple customer inquiries and refer complex issues to a manager.
• Ensure compliance with health and safety standards.
• Maintain cleanliness in operational areas and adhere to performance standards.

Skills

Customer service experience

Excellent communication skills

Flexibility to work varied hours

Job description

A leading coffee chain in the UK is looking for enthusiastic Restaurant Team Members to enhance guest experiences through exceptional service. The role involves welcoming customers, swift service, and maintaining cleanliness. Ideal candidates have customer service experience and strong communication skills with flexibility for varied shifts. The position offers competitive hourly rates aligned with National Minimum Wage and growth opportunities within a fast-paced environment.