Guest Experience Supervisor — Career Growth & Perks

Dalata Hotel Group; City of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality group in the City of London is seeking a Guest Experience Supervisor to provide friendly and efficient service in the food and beverage area. The role requires excellent communication skills and a dedication to guest satisfaction, along with the ability to work various shifts. This position offers numerous benefits, including development opportunities and employee discounts across all properties.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee rates on rooms for Dalata-owned hotels

Employee Assistance Programme

Development Opportunities through Dalata Academy

Qualifications

• Fluent English and excellent communication skills.
• Previous hotel experience in a 3/4 star property is desired but not essential.
• Flexible and available to work a variety of shifts, including midweek and weekends.

Responsibilities

• Operate Food & Beverage service according to standard operating procedures.
• Ensure timely setup and ongoing maintenance of Food & Beverage areas.
• Provide efficient and friendly service to guests at all times.

Skills

Customer service

Communication

Teamwork

Hardworking

Tools

Micros

Job description

A hospitality group in the City of London is seeking a Guest Experience Supervisor to provide friendly and efficient service in the food and beverage area. The role requires excellent communication skills and a dedication to guest satisfaction, along with the ability to work various shifts. This position offers numerous benefits, including development opportunities and employee discounts across all properties.