Guest Experience Specialist — Front Desk

Starwood Hotels & Resorts; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury hotel brand in Manchester is seeking a Front Office Attendant to provide high-quality guest service. The ideal candidate will have at least 2 years of experience, a passion for hospitality, and a welcoming demeanor. Responsibilities include assisting guests with check-in/check-out and ensuring a pleasant experience. The position offers a supportive team environment with various perks such as health programs, career advancement opportunities, and discounts across properties worldwide.

Benefits

Health & Wellness programs

Career Advancement opportunities

Discounts across properties

Qualifications

• Minimum of 2 years of guest service experience.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team.

Responsibilities

• Ensure all guests have a personable and relaxing experience.
• Assist guests with check-in and check-out processes.
• Provide information and support to guests during their stay.

Skills

Guest service experience

Multi-tasking

Detail-oriented

Flexible and approachable

Job description

A luxury hotel brand in Manchester is seeking a Front Office Attendant to provide high-quality guest service. The ideal candidate will have at least 2 years of experience, a passion for hospitality, and a welcoming demeanor. Responsibilities include assisting guests with check-in/check-out and ensuring a pleasant experience. The position offers a supportive team environment with various perks such as health programs, career advancement opportunities, and discounts across properties worldwide.