Guest Experience Specialist – Customer Care

McDonald's; City of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global fast-food chain in London is seeking a Customer Care Assistant to enhance customer satisfaction and maintain high standards within the restaurant. The ideal candidate will possess effective communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. Responsibilities include engaging with customers, organizing events, and ensuring cleanliness in dining areas. This role offers various benefits, including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Must be available to work weekdays and weekends.
• Friendly, courteous, and helpful behavior is essential.
• Effective communication skills are necessary.

Responsibilities

• Deal with customers and ensure customer areas run smoothly.
• Make children feel welcomed and organize special events.
• Maintain high standards of cleanliness in the dining area.

Skills

Effective communication skills

Ability to maintain high energy

Friendly and welcoming behavior

Job description

A global fast-food chain in London is seeking a Customer Care Assistant to enhance customer satisfaction and maintain high standards within the restaurant. The ideal candidate will possess effective communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. Responsibilities include engaging with customers, organizing events, and ensuring cleanliness in dining areas. This role offers various benefits, including holiday pay and employee discounts.