Guest Experience Leader – Front of House

Stonegate Pub Company; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company is seeking a Front of House Team Leader for Slug And Lettuce in Birmingham. Your role will involve leading and motivating the team to provide an outstanding guest experience. Ideal candidates will possess leadership qualities, a passion for guest service, and the ability to maintain smooth operations. Enjoy various perks including discounts and a rewarding environment. Join a team that values inclusivity and togetherness while serving quality food and drinks.

Benefits

25% off food and drink

Online benefits portal discounts

VIP entry to pubs and bars

Corporate discounted rates at gyms

Early access to earned wages

Qualifications

• Must be 18 or over to sell alcohol.
• Experience in a hospitality or customer service role is preferred.
• Ability to create a welcoming atmosphere.

Responsibilities

• Lead and encourage the team to deliver great guest experiences.
• Ensure smooth operations and consistency.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Team motivation

Guest service excellence

Job description

A leading hospitality company is seeking a Front of House Team Leader for Slug And Lettuce in Birmingham. Your role will involve leading and motivating the team to provide an outstanding guest experience. Ideal candidates will possess leadership qualities, a passion for guest service, and the ability to maintain smooth operations. Enjoy various perks including discounts and a rewarding environment. Join a team that values inclusivity and togetherness while serving quality food and drinks.