Guest Experience Lead - Part-Time Hospitality

Compass Group; Dunbar; On-site; GBP 11,000 - 14,000; Part time

Job summary

A leading hospitality company in Dunbar is seeking a part-time Hospitality Assistant to deliver exceptional customer service and enhance guest experiences. As a member of a passionate team, you will greet guests, serve food, and uphold the brand's positive image. Ideal candidates will have a passion for service, strong teamwork skills, and the ability to perform under pressure. This role offers operational training, personal development opportunities, and a variety of employee benefits.

Benefits

Great operational training and development

Life assurance scheme

Employee Assistance Programme

Social events and communication with leaders

Holiday purchase scheme

High street discount vouchers

Onsite free car parking

Qualifications

• Passion for delivering outstanding service.
• Ability to greet customers with a smile.
• Desire to succeed in the role.

Responsibilities

• Greet and look after guests to ensure a delightful experience.
• Serve customers and provide a seamless, personalized experience.
• Be knowledgeable about the menu and make recommendations.

Skills

Customer service

Teamwork

Communication skills

Initiative

Ability to work under pressure

Job description

A leading hospitality company in Dunbar is seeking a part-time Hospitality Assistant to deliver exceptional customer service and enhance guest experiences. As a member of a passionate team, you will greet guests, serve food, and uphold the brand's positive image. Ideal candidates will have a passion for service, strong teamwork skills, and the ability to perform under pressure. This role offers operational training, personal development opportunities, and a variety of employee benefits.